Jobs at M3USA

Manage international healthcare market research projects from setup through delivery. Coordinate clients, internal teams, vendors, translations, programming, testing, fieldwork, recruitment, timelines, budgets, quality standards, billing, and deliverables. Serve as the primary communication liaison, provide proactive client updates, resolve issues, support client service improvements, and ensure compliance with operating procedures and ISO-accredited processes.

Leads global panel acquisition, retention, and engagement strategies across multiple brands. Manages digital campaigns spanning social media, email, paid advertising, and SEO; optimizes user journeys, content, rewards, and engagement programs using performance data and ROI metrics. Oversees brand governance, content strategy, and marketing budgets while managing and developing a global panel marketing team.

Supports account managers and directors in delivering healthcare marketing campaigns across multiple client accounts. Responsibilities include coordinating creative, content, and email activities; managing client communications; scheduling campaign work; preparing timelines, status reports, and campaign reports; and participating in client meetings. The role requires strong organization, communication, multitasking, project coordination, and proficiency with PowerPoint and Excel.

Supports media planning, buying, and implementation for pharmaceutical client campaigns. Responsibilities include collecting ad specifications and deadlines, setting up ad-serving schedules, launching advertisements, monitoring campaign performance, coordinating with publishers and creative agencies, sourcing media information, preparing campaign analysis and reports, and completing administrative tasks.

Leads a qualitative market research client service team, mentoring employees, managing workloads and KPIs, resolving project escalations, and ensuring projects meet timelines, budgets, quality, and profitability targets. Builds client relationships, oversees billing and training, implements service improvement plans, and partners with internal stakeholders to improve processes, systems, and project performance. The role focuses on healthcare market research and complex international qualitative studies.

Leads business development and sales growth for All Global by securing new business, expanding existing accounts, achieving revenue and profit targets, and strengthening client relationships. Oversees sales KPIs, proposals, account strategies, and cross-functional coordination with delivery teams. The role also develops team culture, supports sales personnel, drives strategic marketing initiatives, and ensures clients receive high-quality service across the project lifecycle.

Designs print and digital healthcare and pharmaceutical communications from brief through final execution. Develops creative concepts, layouts, typography, visual hierarchies, digital assets, email designs, landing pages, brochures, advertisements, exhibition materials, and educational content. Works within brand, regulatory, production, and technical requirements while presenting design rationale and responding to feedback. Collaborates with developers, copywriters, medical writers, project managers, and account teams across multiple projects.

Leads planning, creation, optimization, governance, and performance management of written and multimedia content across global panel brands. Manages the content team, editorial calendars, vendors, and stakeholder collaboration while ensuring brand consistency and quality. Produces SEO-focused content, monitors engagement and conversion metrics, conducts keyword research, and supports marketing initiatives across web, email, social, and video channels.

Recruits Dutch-speaking market research respondents, schedules interviews, builds and engages research panels, supports members by phone and email, investigates inquiries and fraud, verifies registrations, tests project links, and reports recruitment progress to project management teams.

Design and deliver statistical, probabilistic and simulation models to support decision-making. Translate business questions into deployable analytical solutions, quantify uncertainty, validate and monitor models, and partner with engineering, product and business teams to productionise models and define operational requirements.