Jobs at M3USA

Recruit and schedule respondents across Belgium, Switzerland and assigned markets via phone and panel outreach. Build and engage panels, verify registrations, investigate fraud, perform link testing, provide member support via phone/email/ticketing, update project teams on progress, and help optimize recruitment processes to meet targets and timelines.

Lead and manage a client service team delivering healthcare-focused qualitative market research. Coach staff, oversee project delivery, budgets, billing, quality, and process improvements while collaborating with senior management and sales to ensure client satisfaction and project profitability.

The VP of Strategic Accounts is responsible for growing and managing existing accounts, ensuring client satisfaction, developing strategies, and collaborating with sales and delivery teams to achieve sales targets and improve processes.

Manage full project lifecycle for healthcare market research data collection: kickoff, timelines, budgets, client communication, troubleshooting, sample maximization, incentives, billing, and delivery while ensuring quality and deadlines.

Lead and manage a client service team for online healthcare market research. Coach and mentor staff, oversee project delivery, budgets, billing, data quality, and escalations. Improve processes and systems, collaborate with sales and senior management, train team members, and ensure projects meet timelines, profitability, and client satisfaction.

The Market Research Associate will focus on recruiting respondents for projects in Belgium and Switzerland, handling inquiries, and maintaining strong relationships with panel members, while ensuring project delivery meets deadlines.

The Market Research Associate will be responsible for recruiting project respondents, managing panel engagement, and providing support to M3 Global Research members. Tasks include cold calling, updating panel members, and resolving inquiries.

Manage qualitative projects in healthcare market research, coordinating with clients and ensuring project profitability through effective resource management and communication.

Lead and mentor a client service team delivering qualitative healthcare market research. Manage project escalations, ensure on-time/on-budget delivery, monitor data collection quality, oversee billing and profitability, implement process improvements, and drive client service best practices in collaboration with sales and senior management.

The Global Incentives Programme Manager oversees panel incentive management, ensuring compliance, accuracy in payments, vendor management, and continuous improvement in incentive processes.

The Campaign Marketing Manager will develop and execute marketing campaigns, collaborate with sales teams, create content, and analyze campaign performance to generate leads and drive growth.