Teams at M-KOPA

As a Senior CRM Manager, you will design and implement customer lifecycle programs, optimize retention strategies, and analyze customer behavior to drive value in multiple African markets.

The Senior CRM Manager will build and scale lifecycle programs to drive retention and upsell, optimize customer journeys, and analyze performance across African markets.

The Senior Analyst will lead analytical work to refine M-KOPA's credit risk models and eligibility criteria, directly impacting loan access for customers across Africa.