Jobs at M-KOPA

Leads the people strategy for a globally distributed Technology and Product organization. Advises CTO and senior leaders on organizational design, workforce planning, leveling, retention, performance, engagement, people analytics, and complex employee relations. Owns Engineering and Product partnering while coaching a Senior People Partner. The role requires strong technology-sector HR expertise, cross-cultural experience, business acumen, and autonomous C-level stakeholder management.

Build and scale event-driven microservices for M-KOPA Mobility using C#/.NET. Own solutions throughout their lifecycle, from architecture and development through deployment, observability, monitoring, and decommissioning. Work with Azure, messaging systems, Kubernetes, Docker, automated testing, infrastructure as code, and DevOps practices while collaborating with distributed teams and coaching other engineers.

Own the global Workplace IT roadmap across networks, telephony, infrastructure, endpoints, identity, productivity tools, and service management. Lead a multi-country team, manage operating and capital budgets, oversee vendors and contracts, improve security hygiene and resilience, and establish service-level performance standards. The role supports offices, warehouses, retail sites, and call centres across multiple African markets and requires a user-focused approach to scaling IT capabilities.

Own the people strategy for Product, Design, Digital Lending, Fraud, Workplaces, Impact, and Corporate Communications and Marketing teams across multiple markets. Advise senior leaders on organization design, workforce planning, manager capability, talent attraction and retention, people analytics, employee relations, culture, and change. The role requires strategic and operational HR business partnering across globally distributed and market-specific teams.