Jobs at Luminance

Manage multiple enterprise customer implementation programs from initiation through stabilization. Coordinate cross-functional teams, maintain project plans and governance, manage risks and dependencies, facilitate steering committees, provide executive reporting, monitor budgets and milestones, and ensure delivery aligns with contractual commitments and customer objectives. The role also supports implementation process improvements and strategic customer initiatives.

Lead complex enterprise implementations of the Luminance contract intelligence platform, from discovery and configuration through customer adoption. Manage concurrent projects, resolve delivery risks, guide senior stakeholders, and ensure implementations meet milestones and deliver lasting value. Coach colleagues, improve playbooks and training materials, establish configuration standards, and provide structured customer insights to Product. The role requires strong legal and commercial workflow knowledge, executive communication, prioritization, judgment, and experience crafting and teaching effective AI prompts.

The Product Manager will drive AI-powered solutions for legal teams and other business functions, overseeing the product lifecycle and ensuring cross-functional collaboration.

The Product Designer will create user-centered designs for AI-powered enterprise solutions, collaborating with teams and leading the design process from research to prototyping.

The Commercial Director will lead Luminance's sales team, manage the sales process, oversee strategy execution, and drive growth in various sectors.

Join Luminance as a Technical Support Engineer, managing customer queries and building relationships. You'll ensure customer satisfaction and assist with product queries.

As a Legal Onboarding Specialist, you will onboard and implement AI technology for clients, ensuring success in contract management processes.

The Product Specialist will assist customers with Luminance technology, manage Proof of Value trials, and support sales in converting prospects.

Product Associates at Luminance collaborate with cross-functional teams to manage product development and assist in product launches, ensuring communication and coordination.

As a Customer Success Manager, you will build customer relationships, manage onboarding, provide training, and analyze customer feedback to enhance experiences and reduce churn.

The Senior Customer Solutions Engineer will enhance customer integration with AI solutions by collaborating with sales, providing technical expertise, and supporting seamless workflow implementations.

The Subject Matter Expert at Luminance will enhance customer experience, support product innovation, and represent the company at events.

The Account Executive will pitch new business, manage client relationships, and develop strategies to increase usage of Luminance AI within organizations.