Jobs at LogicMonitor

Supports professional services engagements by scoping, designing, estimating, and deploying LogicMonitor observability solutions. Works with customers, sales, customer success, project managers, and solution architects on requirements, integrations, custom solutions, statements of work, technical feasibility, implementation guidance, and escalations. Researches technologies, develops prototypes and documentation, supports product enablement, and contributes to new services offerings and product feedback.

Leads complex, large-scale Professional Services implementation projects from planning through completion. Manages scope, schedules, milestones, dependencies, resources, budgets, risks, reporting, and stakeholder communications. Serves as the primary customer and internal contact, translates technical requirements into project plans, coordinates cross-functional teams, supports executive reporting, mentors colleagues, and drives process improvements and internal initiatives.

Leads LogicMonitor’s UKI sales organization, building and scaling an Account Executive team focused on new customer acquisition, land-and-expand growth, and quota attainment. Responsibilities include hiring, coaching, sales performance management, pipeline development, cross-functional partnership with Marketing, Business Development, Channel, Sales Engineering, and Customer Success, enterprise SaaS selling, customer presentations, competitive intelligence, field activities, and regional brand representation.

Lead complex Professional Services engagements delivering advanced LogicMonitor integrations and automations. Design, code, test, and deploy custom solutions using APIs and cloud services, troubleshoot issues, drive product improvements, mentor engineers, and collaborate with Product, Customer Success, and Support.

Own success for a portfolio of strategic enterprise customers by driving AI adoption, developing AI Success Plans, measuring ROI, managing customer health, engaging executives, identifying expansion use cases, leading cross-functional recovery plans, mentoring peers, and providing product feedback to improve value realization and Autonomous IT maturity.