Jobs at Lendable

Own the platform roadmap, stability, release quality, and investment business cases. Prioritize platform work by measurable commercial value, translate technical initiatives for leadership and product teams, and coordinate cross-functional stakeholders. Serve as the interface between platform engineering and product pods while contributing hands-on through coding, pull request reviews, and architecture discussions. Establish reliability metrics, enforce CI/CD standards, manage trade-offs, and ensure platform investments improve developer velocity, resilience, capacity, and time to market.

Own the platform roadmap, stability, release standards, investment cases, and business outcomes. Translate between engineering, product, finance, leadership, and pod teams while prioritizing platform work by commercial value. Contribute hands-on through coding, code reviews, architecture discussions, and technical decision-making. Establish measurable success metrics, manage trade-offs, and ensure platform investments improve reliability, developer velocity, capacity, and time to market.

Associate Product Manager for UK Loans, responsible for improving repayment performance, customer engagement, loan-management journeys, and financial-support experiences. The role involves experimentation, customer research, dashboard creation, data analysis, AI automation, and coordinating product launches with Engineering, Data Science, Credit, Finance, Operations, and customers.

Provides front-line customer support for loans, credit cards, and car finance across multiple channels. Resolves enquiries, supports vulnerable customers, maintains compliance and accurate records, uses CRM and AI tools, and escalates issues when needed. The role also involves identifying process gaps, contributing to reviews, improving knowledge resources, and sharing feedback to enhance customer journeys and automated systems.

Own prime lending strategy, portfolio economics, pricing, promotions, growth, and risk-adjusted returns. Partner with Credit Risk, Data Science, Growth, and Product to optimize customer acquisition and profitability. Lead experimentation, scenario modeling, market analysis, and senior-level decision-making. Build and manage a high-performing analytics team while using AI and advanced models to accelerate insight and execution.

Analyze pricing, promotions, conversion funnels, customer segments, and product performance to support responsible growth. Design and evaluate pricing and product experiments, monitor commercial metrics, assess expansion opportunities, and provide data-backed recommendations. Collaborate with Credit Risk, Data Science, Product, Growth, and Engineering teams while documenting analyses and experiment results.

Investigate and resolve customer complaints across loans, credit cards, and auto finance. Manage a live caseload, communicate with customers by phone and in writing, produce evidence-based final response letters, calculate redress, apply FCA and DISP requirements, and identify product or process improvements. The role includes structured training toward becoming a competent Complaints Officer.

Build and improve analytical data models supporting lending decisions, pricing, portfolio analysis, and investor reporting. Develop reliable, scalable ELT transformations, strengthen data quality and warehouse usability, support analysts, troubleshoot pipeline issues, and promote analytics engineering standards. Collaborate with technical and non-technical stakeholders while using modern tools including SQL, Snowflake, dbt, Fivetran, and AI.

Build and optimize lending products using modern PHP, Symfony or Laravel, APIs, microservices, and cloud technologies. Contribute to architectural decisions, automated testing, message-driven systems, event sourcing, and domain-driven design. Work collaboratively in cross-functional teams while taking ownership of product and engineering outcomes.

Lead an engineering team developing the Zable mobile app platform for over one million customers. Own delivery processes, technical strategy, quality, incident management, cross-team collaboration, and alignment with business goals. Build a high-performing team through coaching, skills assessment, cross-training, and career development while balancing feature delivery with technical investment and maintaining reliable, high-quality software delivery.

Analyze pricing, loan funnel, and credit optimization opportunities within Lendable’s UK Loans team. Responsibilities include researching pricing strategy improvements, developing analytical models, collaborating with credit and product teams, working with large datasets, communicating findings to stakeholders, and gradually taking ownership of models. The role requires Python, SQL, statistical and machine learning knowledge, strong numerical ability, and effective teamwork.

Own Lendable’s growth partnerships strategy, budget, and commercial performance across affiliates, influencers, sponsorships, and other partners. Negotiate CPA, revenue-share, hybrid, and flat-fee deals; manage activations end to end; track CAC, LTV, ROI, and channel economics; oversee affiliate platforms and reconciliation; optimize spend; build scalable processes; and present investment recommendations to senior leadership. The role also coordinates with creative, finance, legal, and growth teams while mentoring a junior team member.

Provides broad legal support across commercial contracts, product and corporate matters for a regulated fintech. Responsibilities include drafting and negotiating agreements, managing contract reviews and e-signatures, answering legal queries, maintaining legal repositories and tooling, supporting intellectual property and litigation matters, handling company secretarial and governance work, and assisting with corporate transactions and due diligence.

Owns discovery, prioritization, and delivery of operational tools, automation, workflows, and AI-enabled products. Partners with Operations, Engineering, Data Science, Risk, and Compliance to reduce manual work, improve customer outcomes, define measurable success metrics, run pilots, and scale solutions across UK and US financial products.

Lead strategic analytics across pricing, promotions, forecasting, growth, credit risk, product development, and portfolio performance. Build analytical models, KPIs, monitoring tools, and commercial assessment frameworks to guide responsible growth and expansion decisions. Collaborate with Credit Risk, Data Science, Product, and Growth teams, present recommendations to senior leadership, validate outcomes, and eventually hire and mentor a team of analysts.

Investigate and resolve complex credit card fraud, consumer disputes, Section 75 claims, and chargebacks while complying with Mastercard guidelines. Own cases end to end, communicate empathetically with customers, identify fraud trends, support controls and workflow improvements, and promote automation. The role requires knowledge of card fraud or disputes, strong organization, sound judgment, digital confidence, excellent communication, and a commitment to confidentiality, compliance, and customer protection.

Own the CRM and lifecycle product roadmap across onboarding, engagement, retention, and reactivation. Prioritize growth, deliverability, platform, and messaging initiatives; define metrics; run SQL-based experimentation; measure commercial impact; and partner with Engineering, Design, Marketing, Risk, and Compliance. The role combines product, technical, analytical, and commercial ownership in a regulated fintech environment.

Own the US Cards product vision, roadmap, and customer lifecycle from first transaction through retention. Manage credit lines, pricing, engagement, balances, propositions, and mobile app experiences. Build new credit products, prototype and implement hands-on, use AI for analysis and experimentation, and lead cross-functional work across Credit, Growth, Design, Data Science, and Compliance. Measure success through customer and business outcomes.

Analyze operations demand drivers, build KPI and funnel frameworks, identify cost and efficiency opportunities, and deliver commercially grounded recommendations to senior leadership. Develop Python- and LLM-based automation prototypes, test them with operations data, and partner with product managers and engineers to scale successful solutions into production workflows.

Senior Strategy Analyst responsible for pricing and promotions, financial forecasting, portfolio analytics, growth optimization, product and market expansion assessments, and commercial strategy. The role uses data analysis, experimentation, KPI monitoring, and financial modeling to support responsible growth. Responsibilities include collaborating with Credit Risk, Data Science, Product, and Growth teams, presenting recommendations to leadership, validating implemented strategies, and mentoring junior analysts.