Teams at Laka

The Claims Fulfilment Specialist manages bicycle replacements for members, coordinating with bike shops and suppliers, ensuring quick and efficient claim fulfillment while maintaining strong relationships in the cycling industry.

As a Summer Intern in Customer Success at Laka, you'll assist customers with queries, claims, and ensure a great experience while supporting cycling enthusiasts. You'll also analyze customer feedback and contribute to team projects.

The role involves providing customer support for insurance claims, assisting cyclists with inquiries, and collaborating with the CX team to enhance customer experience.