Jobs at Kraken

Lead product discovery and delivery for Kraken's utilities platform (water industry focus). Drive end-to-end product ownership: discovery, prioritisation, data-driven decision making, and large enterprise client migrations while collaborating with engineering, implementation, and customer teams.

Lead long-term international market development by engaging regulators, politicians, and utility C-level executives; map political and regulatory landscapes; create a Market Entry Guidebook; build deep institutional trust and strategic narratives to position Kraken as the partner of choice years before procurement. Extensive international travel and executive stakeholder management required.

Manage and improve HR systems (HiBob, ATS), own global People Ops initiatives across onboarding, mobility and exits, coordinate onboarding logistics, support visa operations and documentation, localise policies, advise managers on people tools and collaborate with Legal, IT, Talent and Payroll to ensure compliant, scalable processes.

Lead product marketing and go-to-market for the Distribution product in European markets: define product-market fit, positioning, messaging, drive adoption via analyst relations, thought leadership, ABM and sales partnership, and bring customer and market insights into product and commercial decisions.

Lead the Costing Framework EU squad: provide technical leadership, manage and mentor engineers, drive product alignment and delivery, maintain operational excellence, remove blockers, and represent the team to stakeholders to ship and maintain high-quality billing systems for metered energy.

Lead and run the TechOps function: balance day-to-day support with projects, manage capacity and incidents, mentor staff, deliver identity/MDM/networking/SaaS initiatives, collaborate with security, and support global operations.

Provide hands-on 1st–3rd line TechOps support across identity, devices, SaaS, networking and office infrastructure. Own projects to improve security, reliability, automation, and user experience while collaborating with Security and Engineering and supporting global offices.

Provide strategic, practical employment law advice across the employee lifecycle for a global technology company. Lead workplace investigations, manage disputes and litigation, draft policies and contracts, advise on restructurings and international growth, partner with People and business leaders, and support M&A employment due diligence and compliance.

Lead generation, pipeline management and end-to-end sales for European utilities and asset owners. Develop customer propositions, negotiate contracts, tailor pricing, influence product development with market insights, represent the company at events, and manage stakeholder relationships for energy flexibility solutions.

Lead enterprise sales across the flexibility ecosystem, building pipeline, winning complex multi-stakeholder deals with utilities, retailers, aggregators and asset owners; shape solutions with Product and Engineering; travel internationally and influence go-to-market strategy and product direction.

Design and implement customer/account and address services within Kraken's Customer system. Build robust, fault-tolerant APIs and async processing, improve address verification, collaborate on domain modelling, and scale systems to handle high-volume energy data flows.