Teams at Kody

Lead compliance-by-design for payment products across the UK, Europe, and Hong Kong. Translate financial regulations into product, API, UX, and technical requirements; optimize merchant KYB onboarding; align payment rails, POS hardware, software, card schemes, and partners with applicable standards; and oversee cross-border payment compliance, disclosures, privacy policies, and consumer protection requirements.

Manage client relationships, resolve escalated issues, support onboarding and training, identify upselling opportunities, analyze feedback and performance metrics, and improve account-management workflows. The role partners with Product and Technology teams, provides market insights, and helps ensure secure, compliant, and efficient client service for fintech customers.

Generate outbound leads through cold calling, LinkedIn networking, and tailored email campaigns. Qualify prospects, engage decision-makers, schedule discovery calls and demos, and provide thorough handoffs to account and sales managers. Maintain accurate CRM records, track pipeline activity, gather market feedback, and collaborate with Marketing and Product teams to improve messaging and target accounts.