Jobs at Kody

Manage talent acquisition and people operations across the UK and EU, including recruitment pipelines, interviews, onboarding, HR administration, employee support, payroll and benefits coordination, employment-law compliance, and offboarding. The role serves as a primary HR contact while helping build teams and establish scalable people processes in a fast-paced environment.

Lead the full product lifecycle for payment, finance, and loyalty product streams. Define vision, priorities, and product details; collaborate with engineering, customer success, commercial teams, and enterprise clients; manage supplier contracts and pricing; ensure regulatory compliance; and use data to guide improvements and maximize commercial impact.

Drive UK market expansion by developing sales strategies, building merchant relationships, and hitting revenue targets. Use consultative selling to translate POS and operational software features into client business value. Target medium-to-large hospitality, F&B, and retail chains; prospect, negotiate, and close deals while working in a fast-paced startup environment.

The VP of Commercial and Operations will lead Kody's global operational commercial strategy, develop scalable systems, and drive revenue growth while overseeing compliance and client relationships.

Perform outbound lead generation targeting hotels, restaurants and commercial properties via cold calls, LinkedIn and email. Qualify prospects, schedule discovery/demo meetings for account managers, manage pipeline in CRM, and relay market feedback to Product and Marketing.

The Account Manager will handle client relationships, resolve issues, analyze feedback, and support onboarding while optimizing operational efficiency.

Manage customer operations for a fintech payments company: handle support, issue resolution, onboarding, training, documentation, relationship management, process improvements, compliance, and industry networking to improve client experience.

Manage customer support and onboarding for payment solutions, resolve issues and escalations, deliver training, maintain client documentation and reports, build client relationships, collaborate on process improvements, ensure compliance, and network within the payments industry to drive growth.

The Partnership Manager will identify and convert new ISO & Referral opportunities, manage partnerships, and achieve sales targets while promoting Kody's products.