Teams at Klipboard

Manage a portfolio of UK accounts as the commercial point of contact to drive retention, expansion, and revenue. Build stakeholder relationships, identify upsell/cross-sell opportunities, maintain CRM records, prepare quotes, resolve customer issues, and collaborate with Sales, Support, Product, and Finance to improve customer outcomes and hit revenue targets.

Manage a portfolio of UK accounts as the commercial point of contact. Build stakeholder relationships, drive revenue through cross-sell/up-sell, maintain CRM records, develop account plans, qualify leads, prepare quotations, and coordinate internal teams to resolve issues and improve customer satisfaction and retention.

Lead end-to-end e-commerce implementations: discovery, design, configuration, integrations, testing, deployment, and adoption. Advise customers on digital commerce strategies, design automation and AI-enabled solutions, manage project delivery, support testing and training, document solutions, and mentor consultants to drive scalable, repeatable implementations.