Klaviyo Offices

Senior HR Business Partner for EMEA GTM teams providing strategic HR partnership, executive coaching, and employment-law-compliant employee relations across UK, Ireland, France, and Germany. Drive DEI, people analytics, talent management, performance reviews, succession planning, org design, and cross-border change initiatives while partnering with HR COEs and supporting occasional travel.

Lead enterprise customer implementations from presales scoping through launch. Define and present Statements of Work, manage project scope, budgets, resources, timelines, risks, migrations, and cross-functional teams. Build stakeholder relationships, advise on technology-stack integrations, and apply API and webhook expertise to deliver customer use cases. Partner with Sales, Solutions Architecture, Customer Success, and Support to accelerate value, maintain implementation health, mentor colleagues, and improve delivery processes.

Own product, Help Centre, and Customer Education localisation across languages. Manage language contractors and vendors, quality standards, localisation workflows, Smartling TMS, machine translation, and AI-driven translation initiatives. Partner with Product, Engineering, Data, and internal stakeholders to build scalable localisation solutions, influence roadmaps, improve efficiency, and represent international customer needs.