Offices at Klaviyo

The Sr. Integrated Marketing Specialist at Klaviyo designs and manages inbound marketing customer journeys, focusing on audience segmentation and campaign optimization. This role involves collaboration with global teams to execute effective demand generation campaigns, analyze performance metrics, and advocate for integration across various marketing functions. The ideal candidate has extensive experience in B2B marketing and fluency in French, with additional languages preferred.

The Principal Customer Success Manager at Klaviyo will drive customer success for SMB accounts by crafting customized plans, enhancing revenue through digital channels, and collaborating with product teams. This role requires a focus on relationship building, client communication, and problem-solving to exceed customer expectations and promote business growth.

The Associate Customer Success Manager will work with SMB accounts to enhance customer relationships, drive revenue retention, and develop success plans tailored to client objectives. Responsibilities include reviewing customer performance, communicating product updates, and solving customer issues creatively while fostering a collaborative team environment.