Teams at Ki Insurance

Provides first- and second-line technical support for approximately 450 office and remote colleagues. Resolves Windows, macOS, Microsoft 365, access, networking, AV, and business application issues; manages devices through Intune and Autopilot; supports joiner, mover, and leaver processes; maintains assets, compliance, documentation, and service records; and contributes to automation, workplace technology projects, and continuous improvement.

The Senior Algorithm Engineer will develop machine learning-enabled products for underwriting, manage algorithm integrity, and enhance digital processes while mentoring junior team members.

Build, scale, and evolve Ki’s end-to-end MLOps system supporting underwriting, actuarial, rules-based, and machine learning models. The role improves production delivery speed and safety, promotes model management best practices, supports compliance, educates colleagues, identifies system enhancements, and mentors early-career team members. It requires collaboration across technical and commercial teams to advance digital underwriting capabilities.