Jobs at Kerridge Commercial Systems Corp

Supports employees, managers, and People Business Partners on employee relations, absence management, investigations, disciplinary matters, grievances, performance management, employment law, HR policies, and employee integration following acquisitions. Coordinates global mobility and travel documentation, supports engagement and wellbeing initiatives, coaches stakeholders, and escalates complex issues. Requires HR expertise, regional employment law knowledge, strong communication skills, confidentiality, attention to detail, and proficiency with Microsoft Office.

Develops product marketing strategies and materials for existing ERP/SaaS solutions and new releases. Responsibilities include creating value propositions, personas, competitive research, sales enablement tools, case studies, white papers, launch materials, internal communications, demand-generation initiatives, and sales training. Collaborates with product, sales, marketing, and support teams to translate technical product features into compelling customer benefits and measure content performance.

Manage a portfolio of UK-based customer accounts, serving as the primary contact and building long-term relationships. Maintain CRM records, track customer lifecycle stages, generate reports, qualify leads, and identify upsell, cross-sell, renewal, and retention opportunities. Coordinate with sales, customer success, finance, support, and operations teams; handle queries and escalations; prepare quotes and proposals; monitor customer satisfaction and usage; and support onboarding and customer education.

Leads end-to-end e-commerce implementation projects from discovery and solution design through configuration, integrations, testing, deployment, training, and adoption. Advises customers on digital commerce, automation, AI, and scalable architectures while managing risks, stakeholders, scope, and commercial objectives. Collaborates with product, development, data, integration, and customer success teams. Creates implementation methodologies and documentation, mentors consultants, and drives reusable automation and continuous improvement.

Leads the global AI, automation, data, and integration strategy for Professional Services. Builds specialist teams, develops scalable delivery frameworks, improves implementation efficiency and time-to-value, and applies data-driven insights to optimize performance and cost-to-serve. Partners with Sales, Product, R&D, and delivery leadership on solution design, integration strategies, automation adoption, and continuous improvement across the customer delivery lifecycle.

Owns a defined product mission end-to-end, including understanding customer problems, shaping the product roadmap, managing backlogs, defining requirements, and delivering commercially impactful outcomes. The role combines product management, product ownership, and business analysis, with emphasis on customer engagement, analytics, AI-enabled workflows, pricing and packaging, structured documentation, and high-quality B2B software delivery.

Manage and grow a portfolio of existing customers by building stakeholder relationships, aligning ERP/SaaS solutions to business needs, driving adoption and retention, and identifying upsell and cross-sell opportunities. Negotiate contracts, coordinate with internal teams to improve customer experience, support customer events and trade shows, and occasionally travel. The role requires strong account management, commercial, communication, negotiation, presentation, CRM, and Microsoft Office skills.

Plan and execute UK and Ireland omni-channel marketing campaigns, including content, SEO, PPC, social media, events, trade shows, PR, and ABM initiatives. Write and proofread digital and print materials, manage media and industry relationships, support brand development, monitor campaign performance, report on results, generate website traffic and conversions, and collaborate with sales, marketing, design, and global teams.

Manage a portfolio of UK customer accounts, serving as the primary contact and maintaining long-term relationships. Responsibilities include CRM ownership, customer communication, lead qualification, renewal and expansion support, preparing quotes and contracts, monitoring customer satisfaction and churn risks, and coordinating with sales, customer success, finance, support, and operations teams.

Own the full sales cycle for Klipboard’s rental software across UK mid-market and enterprise accounts. Responsibilities include account planning, outbound pipeline generation, discovery, demonstrations, proposals, procurement and RFP management, commercial negotiation, CRM forecasting, and cross-functional collaboration. The role requires managing complex, multi-stakeholder deals, engaging senior decision-makers, and providing market and customer insights to sales, marketing, and product teams.

Own the Catalogue Solutions product backlog and roadmap, prioritizing features based on customer needs, market insights, and business goals. Collaborate with engineering, design, sales, and marketing teams throughout the product lifecycle. Lead Agile planning, stakeholder engagement, ideation workshops, market research, and competitive analysis while overseeing data services, APIs, catalogue databases, and front-end user interfaces.

Leads the design and delivery of AI-powered automation, Infrastructure as Code, and cloud engineering solutions across Azure and OCI. Builds reusable automation frameworks, CI/CD pipelines, secure provisioning, resilience, recovery, and FinOps capabilities. Provides technical leadership, mentors engineers, drives AI-first practices, leads reviews and training, and ensures solutions meet security, compliance, governance, and operational standards. The role may participate in a compensated on-call rota.