Jobs at JD.com

Develop and execute strategic sales plans to grow revenue and market presence. Identify and engage customers, build client relationships, conduct market research, prepare sales proposals, negotiate contracts, record activities in CRM, and represent the company at conferences and trade shows while collaborating with internal teams to ensure successful delivery.

Develop and own seller education and bilingual content (English/Chinese) to support onboarding, activation, and growth. Create scalable guides, tutorials, and training; translate policies and product features into seller-facing materials; partner cross-functionally; use data and feedback to measure and optimize content effectiveness.

Act as HR Business Partner to improve business-unit effectiveness via org design, team structure, processes and culture. Advise leadership on HR policy, analyze people data and present insights, administer performance and rewards programs, run engagement initiatives, manage HR operations (MIS, reports, payroll inputs), and execute the HR strategic plan.

Partner with operations to lead budgeting, forecasting, KPI reporting, variance analysis, risk controls, and decision-support. Build data models and BI automation tools, drive cost-efficiency, manage cash flow risks, and lead special projects and capability-building to integrate finance with business operations.

Plan and execute annual and seasonal marketing campaigns: create campaign blueprints, coordinate cross-functional teams, monitor performance and optimize metrics, integrate brand and media partners, and run user acquisition and offline community initiatives to drive growth and conversions.

Design and optimize overseas risk-control strategy and tools; manage anti-fraud and chargeback countermeasures; perform user/merchant data analysis; develop risk indicators, monitor daily risks, and produce reports to guide process optimization and business decisions.

Lead selection and marketplace product planning: conduct market and user research, write BRD/PRD, define roadmap and priorities, design prototypes, coordinate R&D, manage testing and launches, analyze product data for iteration, collaborate cross-functionally, and develop commercialization, pricing and promotion strategies to grow market penetration and commercial value.

Source and underwrite logistics real estate investments across Europe: build and update complex financial models, perform market research and due diligence, prepare investment memos, manage stakeholders and transactions, support asset management and disposition activities to optimize returns.

Lead development and delivery of a European commercial training academy covering 1P business, supply chain, merchandising, and retail strategy. Build training strategy, design and evaluate programs, develop category leads, collaborate with stakeholders, and use data and industry trends to improve impact.

Lead financial planning and analysis including budgeting, rolling forecasts, KPI reporting, variance and root-cause analysis. Provide decision support to operations, identify and mitigate financial risks, manage cash flow and receivables/payables, design data models and BI/automation tools, and lead special projects and capability-building including financial training and competitor analysis.

Analyze and process very large business datasets using data mining and analytical techniques to uncover patterns and insights. Support business decision-making by identifying problems and discovering growth or efficiency opportunities.

Act as an HR Business Partner aligning HR strategy with business goals: lead org design, talent management, employee relations, cultural integration, engagement initiatives, and HR analytics to support growth and improve HR service delivery.

Develop and maintain the Joybuy iOS app for European markets. Participate in product discussions, design scalable technical solutions, implement features, optimize performance and memory, resolve client-side issues, and collaborate with product and engineering teams. Work onsite in London.

Manage and grow the computing category assortment by supporting end-to-end category management, supplier partnerships, inventory monitoring, sales and promotional strategies, data-driven analysis of range gaps and KPIs, and cross-functional coordination with supply chain, app development, and marketing.

Lead customer experience strategy and execution by analyzing customer needs and trends, optimizing service processes, managing a CX team and training, driving cross-functional innovation (omni-channel and personalization), and using data to track metrics and manage risk and crises to improve satisfaction and loyalty.

Company overview posted; the job listing does not include specific responsibilities or qualifications for the Regulatory & Compliance Counsel role.

Generic Software Engineer role at JD.com. Description provides company and team overview but lists no specific responsibilities, tech stack, or required duties. Opportunity to join a collaborative, global engineering team working on supply chain and logistics technology.

Develop and maintain Joybuy backend systems ensuring high performance, availability, concurrency, security, and scalability. Identify and mitigate technical risks, implement monitorability and rollback strategies, research and adopt new technologies, and integrate emerging tech into global architectures to drive technical growth.

Design, build, and maintain transaction-related backend services using Java and Spring Boot. Develop core order and transaction workflows, ensure data consistency and system reliability under high concurrency, participate in requirements, design, and code reviews, and document technical solutions. Work onsite in London.

Manage and grow strategic global brand partnerships: own HQ-level account relationships, support commercial negotiations, use data to drive decisions, coordinate internal stakeholders, and execute strategic projects including post-merger integration and market expansion.