Teams at IXL Learning

Provide frontline support to parents, pupils, tutors, and schools by phone, email, and chat. Resolve customer issues end-to-end, meet service and satisfaction targets, complete operational and compliance tasks, follow processes, identify risks, and contribute to documentation and workflow improvements. The role requires collaboration, adaptability, attention to detail, and progressively developing expertise in customer operations.

Lead UK marketing for MyTutor and support IXL growth across B2C and B2B. Own consumer marketing for MyTutor, build brand messaging, run product launches, create content for email/web/social, support tutor recruitment, and develop field marketing and sales enablement for schools and trusts while collaborating with cross‑functional and US marketing teams.

Review and adapt IXL math video content for the UK edition, ensuring British English usage, cultural relevance, grade-appropriateness, adherence to style guide, and pedagogical alignment with UK teaching conventions. Respond to queries about UK language, culture, and curriculum.