Teams at IXL Learning

Manage relationships with UK school administrators, ensuring customer satisfaction, engagement, renewals, expansions, retention, and product adoption. Partner with field sales, coordinate internal resources, communicate product enhancements, conduct territory reviews, track account activity in Salesforce, and gather customer feedback. The role requires strong communication, presentation, organization, problem-solving, technology, and cross-functional collaboration skills.

Manage 300–500 UK school customer accounts, driving tutoring renewals, retention, expansion, engagement, and product adoption. Build relationships with school decision-makers, conduct outreach through phone, video, and email, communicate product enhancements, track activities in Salesforce, review territory health, gather feedback, and collaborate with internal teams to improve customer experience and usage.

Conduct outbound prospecting, qualify inbound leads, follow up on transactional sales, process lead data, support sales campaigns, identify growth opportunities, and deliver virtual product demonstrations. The role supports UK field sales teams and requires customer-focused communication, presentation, negotiation, organizational, and web application skills.