Jobs at iwoca

Analyze credit and portfolio data to support and improve credit models, monitor portfolio performance, investigate drivers of change, build tooling and monitoring, and support product launches and policy adaptations.

As a Data Analyst, you will analyze iwoca's data to support public policy, create materials for stakeholders, and communicate insights effectively.

Design and implement reusable website components and page templates, maintain the site's design system, build and update pages (Webflow/HTML/CSS), collaborate with product, marketing and analysts to inform design decisions, explore animation and personalization, and help bring new products and campaigns to market.

Own and build backend services that determine repeat customers' loan eligibility, pricing, and amounts. Re-architect the flex-loan repeat offer pipeline, implement end-to-end features, run split-test rollouts, monitor production, troubleshoot issues, and collaborate with product, design, and data teams. Gradually pick up front-end work to own features end-to-end.

Lead end-to-end backend projects for the Customer Operations Platform: design, build, and operate distributed services, integrate AI/ML to automate workflows, collaborate with operations stakeholders, mentor junior engineers, and migrate monolithic Django systems into smaller services to improve reliability and developer experience.

Investigate and resolve customer complaints end-to-end: listen to calls, review notes, liaise with stakeholders, write clear responses, recommend process improvements, and prepare case files for the Financial Ombudsman Service.

Design, build and operate the ledger platform powering lending and credit card products. Architect scalable microservices, ensure transactional correctness, reconciliation and reporting, lead end-to-end projects, fix production issues, and raise engineering standards while using AI-assisted development tools.

Own and scale a diverse paid-channel mix for the German market. Launch and optimise new channels (Native, Reddit, LinkedIn), build direct publisher partnerships, run CRO experiments on paid landing pages, and create scalable processes and measurement frameworks. Collaborate with design, compliance, and commercial strategy to drive measurable growth.

Proactively outbound to SMEs to introduce a new insurance offering, pitch value, handle objections, manage pipeline in HubSpot CRM, collaborate with brokers, and convert leads while capturing customer feedback to refine product and strategy.

Own and close a portfolio of sell-side mandates end-to-end for SME transactions. Qualify warm leads, set price realism, coordinate buyers, legal and accounting, drive diligence and documentation, and convert opportunities into completed deals using structured processes and tooling (including AI).

Own and execute end-to-end growth marketing for a new SME insurance venture: design GTM strategy, run A/B experiments, build multi-channel acquisition (search, social, direct mail), manage lead nurturing and marketing automation (HubSpot preferred), optimise conversion and unit economics, create high-converting content, and influence product development using data and customer feedback.

Lead acquisition strategy for iwoca in Germany, focusing on optimizing onboarding journeys, collaborating cross-functionally, and driving measurable growth through data-driven insights.

As an Account Manager, you'll support customers through their application process, manage client portfolios, build relationships, and provide insights to enhance iwoca's services.

Lead a platform team owning shared backend services and frameworks used across engineering. Balance hands-on development, architectural ownership, roadmap delivery, and line management to improve developer experience, service health, and reliability.

Own and build end-to-end credit and fraud models for a B2B BNPL product: design, deploy, monitor, and improve supervised ML on tabular and time-series data, collaborate with product and risk, and develop pipelines and monitoring for portfolio performance.

Design, build, test and maintain ETL/ELT pipelines and analytics warehouse (Snowflake/dbt). Implement data testing, governance, observability and self-service capabilities. Partner with analysts, data scientists and stakeholders, troubleshoot data issues, and mentor colleagues to improve data reliability and analytics processes.

Lead product strategy and scoping for an M&A platform: map end-to-end M&A journeys, define detailed product and workflow specs, design and run experiments and lightweight prototypes, combine quantitative and qualitative analysis to reduce friction and drive growth, and work with the Product Builder, Deal Team and leadership to prioritise and launch product features.

The role involves financial forecasting, data analysis, improving operational models, and collaborating with various departments to enhance reporting accuracy.

The FP&A Analyst will translate financial data into management information, support budgeting, improve forecasting, and collaborate across departments to enhance the operating model.

Manage and grow a portfolio of SME customers through consultative sales and onboarding, converting opportunities, nurturing relationships, and exceeding KPIs to maximise revenue and retention.