Teams at Iron Mountain

Reviews UK government digital records to identify sensitive information requiring redaction or restricted access. Applies FOIA, Data Protection Act, and Public Records Act requirements, removes duplicates and irrelevant records, documents decisions, prepares records for public release or The National Archives, and collaborates with stakeholders and review teams to meet quality standards, KPIs, and SLAs.

Leads training, coaching, and onboarding for distribution center staff while maintaining SOPs, competency records, and operational standards. Audits fulfillment quality metrics, including packing accuracy, damages, and returns, and ensures compliance with premium packaging requirements. Coordinates process updates between operational teams and account management, supporting safe, accurate, and consistent warehouse execution.

Lead a multi-site project portfolio for a highly regulated nuclear records management contract. Manage project governance, budgets, forecasting, risk controls, scope, reporting, and continuous improvement. Provide line management and coaching to project support staff, forecast resource needs, and serve as the primary PMO contact for client stakeholders and end users. Apply PRINCE2 principles and structured change, financial, and risk management practices.