Teams at International Rescue Committee

Develop and support IRC’s global data collection and program administration tools, including CommCare, Power BI dashboards, and an Azure-based SQL Server data warehouse. Responsibilities include software and data platform development, requirements analysis, documentation, data quality, security compliance, Tier-2 and Tier-3 support, training, rollout assistance, and stakeholder collaboration. The role also contributes to development standards, testing, version control, and agile delivery processes.

Leads end-to-end delivery of multiple MarTech initiatives supporting IRC fundraising and digital supporter experiences. Manages roadmaps, project plans, Agile ceremonies, requirements, testing, budgets, vendors, risks, and stakeholder communications. Oversees platforms including Drupal, Salesforce, Databricks, donation systems, email marketing, and SMS tools. Partners with Product Managers, Business Analysts, engineers, and executives to deliver enhancements, integrations, and new capabilities within scope, schedule, budget, and quality expectations.

Leads supply chain digitalization benchmarking across humanitarian organizations and supports the design, delivery, documentation, and reporting of governance, data standards, and interoperability pilots. Translates research and sector mapping into practical pilot inputs, consolidates benchmarking evidence, coordinates stakeholders, tracks concurrent workstreams, and prepares progress updates and completion reports for project partners and funders.