Teams at International Medical Group (IMG)

Lead business analysis across projects in an Agile environment: elicit and document requirements, map systems and integrations, evaluate solutions, coordinate with development/QA, deliver demos and training, mentor junior BAs, and drive BA standards and process improvements to support strategic objectives.

Manage complex international medical cases including evacuations, repatriations, intensive care and long-term inpatient scenarios. Coordinate with medical teams and providers, update financial reserves, review invoices, meet SLAs/KPIs, identify risks, and mentor junior case managers in a fully remote, shift-based environment.