Teams at Intercom

Lead technical pre-sales for Fin's AI customer agent: run technical discovery, deliver solution demos and POCs, respond to RFPs/security questions, partner with Product and Engineering, and ensure customer success across the sales cycle.

The Systems Engineer will evolve IT infrastructure, solve automation problems, integrate AI tools, and manage identity & access, compliance, and endpoint management.

The Strategic Customer Success Manager engages with large customers to guide AI-driven transformation, drive adoption, and deliver measurable outcomes through relationship building and process optimization.