Intercom
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As a Senior Product Engineer at Intercom, you will develop technical plans and contribute to the architecture while building and scaling products. You will write Ruby code, collaborate with cross-functional teams including designers and product managers, mentor other engineers, and engage in a fast-paced deployment environment.
As a Product Engineer, you will solve customer problems by applying your technical skills to design and build both back-end and front-end systems. You’ll collaborate with cross-disciplinary teams, mentor engineers, and contribute to the technical architecture to scale products effectively.
As a Senior Sales Engineer at Intercom, you will engage with customers to provide an exceptional pre-sales experience, lead technical discovery, deliver impactful demonstrations, and collaborate with Product and Engineering teams. Your role will encompass designing tailored Proof of Concepts and ensuring customer success by addressing their needs through AI-powered solutions.
The Senior Design Engineer will implement user-friendly and responsive interfaces by utilizing front-end technologies and collaborating with UX designers. Responsibilities include developing high-quality user interfaces, translating design mockups, participating in design reviews, and maintaining design standards while conducting testing and debugging.
The Design Engineer will develop and implement high-quality, responsive user interfaces using front-end technologies while collaborating with UX designers and developers. They will ensure consistency in design, maintain style guides, improve user interfaces based on feedback, and stay updated with design trends and accessibility standards.
As a Senior Front-End Engineer, you'll design and maintain complex, responsive front-end solutions, collaborate with teams to translate designs into code, and lead front-end architecture decisions. You'll implement high-performance UI components, optimize website performance, mentor other engineers, and stay updated with front-end technologies.
As a Principal Engineer at Intercom, you will lead strategic initiatives, contribute to both back-end and front-end systems, mentor other engineers, and enhance technical architecture while ensuring agility and operational excellence. You will also oversee project progress and promote high technical standards.
As a Staff Product Engineer, you will contribute to technical architecture, participate in software development phases, mentor other engineers, and enhance technical standards within the team. You will build scalable back-end and front-end systems while focusing on agility and continuous deployment. Close collaboration with product managers and designers is also key.
As the Engineering Manager of IT Engineering, you will lead and mentor a team focused on developing and maintaining secure, scalable IT infrastructure, drive automation, and ensure corporate security across various systems while fostering innovation and efficiency.
The Senior Data Scientist will work with the Growth team to analyze data, develop success metrics, design data pipelines, influence product strategy, and share insights across the organization to drive growth and enhance customer engagement.
As a Senior Product Designer at Intercom, you'll own designs for Intercom Messenger, collaborating with a product team to innovate customer support solutions. Your role includes addressing design challenges, translating research insights into products, and partnering closely with engineers and product managers to enhance user experience.
Manage product roadmap, collaborate with teams, lead product development, conduct user research, analyze data, and deliver impactful products. Responsible for quality assurance and stakeholder management.
As a Senior Product Engineer at Intercom, you will work on building back-end and front-end systems, collaborate with multidisciplinary teams, contribute to technical architecture, mentor other engineers, and ship features to serve millions of users. Required skills include 5+ years of industry experience, deep knowledge of a high-level programming language, experience with distributed systems, and collaborating directly with product teams and designers.
Intercom is seeking a Product Engineer to solve real customer problems through technical knowledge and tools, working on back-end and front-end systems in a multidisciplinary product team. Responsibilities include developing technical plans, writing Ruby code, mentoring engineers, and contributing to technical architecture as the company scales.
Managing and supporting Product Designers and Senior Product Designers across multiple products, coaching and providing feedback on team's performance, shaping the future vision of products, partnering with group managers and leaders, growing the Design team through recruitment and representation.