Teams at incident.io

Own and scale incident.io’s GRC and compliance program, including ISO 27001 certification, ISO 42001 gap assessment, audit evidence collection, and customer security questionnaires. Automate compliance workflows using code and AI, improve internal GRC tooling, and collaborate with security, engineering, legal, and product teams. The role requires translating controls and risks for technical and executive audiences while operating with high autonomy.

Manage a small portfolio of complex enterprise accounts across the full customer lifecycle, from strategic sales engagement through onboarding, adoption, renewal, and expansion. Build executive relationships, business cases, success plans, and enterprise rollout strategies. Lead migrations from legacy tools, coordinate cross-functional teams, reduce customer risk, and connect product value to resilience, regulatory risk, downtime, and incident maturity. Help establish the strategic Customer Success playbook for EMEA.

Recruit UK go-to-market talent across Account Executive, BDR, Customer Success, and Sales Engineer roles. Manage hiring processes end to end, partner with hiring managers, source and network with candidates, assess talent, promote the company, and develop creative recruitment campaigns and events. The role is suited to an ambitious early-career recruiter seeking to grow within a fast-scaling technology company.