Teams at incident.io

Provide first-line technical support over Slack and Pylon, debug customer integration issues, write custom scripts, capture product feedback for Product and Engineering, and expand support processes in partnership with Customer Success and Engineering.

The Platform Engineer will design, maintain, and improve infrastructure and CI/CD pipelines, focusing on reliability, scalability, and enhancing developer experience across teams.

You will lead the mobile app development, focusing on React Native, collaborating across the stack and putting users first to create impactful experiences.