Teams at IG Group

Build and maintain secure, scalable, cost-effective cloud platforms across AWS, GCP, and Azure. Design Terraform-based infrastructure, CI/CD pipelines, Kubernetes environments, developer self-service tooling, observability standards, and DevSecOps practices. Evaluate and standardize cloud technologies, improve platform reliability, collaborate across development and operations, and mentor junior engineers.

Leads the Operations data and insights function, setting analytical strategy, measurement frameworks, data standards, and operational metrics. Manages and develops analysts while advising senior stakeholders on high-stakes decisions, transformation initiatives, experiments, executive scorecards, and business cases. Establishes trusted reporting and self-service analytics, promotes rigorous statistical practices, and champions responsible AI and automation. Requires strong quantitative expertise, modern data-stack knowledge, commercial judgment, and experience influencing leadership in regulated or service-operations environments.

Serve as the primary contact for premium clients, providing responsive service across multiple channels, resolving issues with internal teams, maintaining CRM records, monitoring satisfaction and retention risks, and offering platform guidance and market updates. Identify appropriate cross-selling, upselling, and referral opportunities while maintaining a service-first approach. Support desk coverage, service-level performance, client satisfaction, and collaborative team goals during trading hours.