Jobs at IG Group

Own IG Group’s CRM acquisition lifecycle program, driving new customer conversion and first trades through personalized, automated, multi-channel campaigns. Responsibilities include managing incentive and lead-generation journeys, setting a testing roadmap, measuring incrementality, collaborating with Marketing, Product, Analytics, MarTech and Compliance, mentoring a CRM Executive, and creating scalable playbooks. The role requires strong Braze and Liquid expertise and is based in London on a hybrid schedule.

Owns IG Group’s data privacy program, including privacy governance, DPIAs, RoPA, DSARs, retention, cross-border transfers, breach reporting, regulatory engagement, privacy-by-design advice, incident management, training, and data risk. The role partners with Legal, Risk, Compliance, HR, Procurement, Technology, and Product teams across a multinational regulated organization.

Own the SFMC-to-Braze migration and develop a trusted marketing data source of truth across 40+ tools. Responsibilities include data architecture, schema and identity resolution, SQL and Python validation, pipeline debugging, data quality monitoring, AI-assisted workflow automation, vendor management, and cross-functional coordination with data and technology teams.

Owns end-to-end journey transformation across client and operational workflows. The role diagnoses friction, maps processes, quantifies costs and failure demand, builds evidence-based business cases, prioritizes improvement roadmaps, and delivers changes through agile teams and governance. It also tracks live performance, validates sustained benefits, and partners with Finance, Data, Operations, Product, Compliance, and frontline teams. Experience with journey mapping, BPMN, analytics, business requirements, Jira, stakeholder discovery, and measurable process improvement is required.

Leads commercial analysis and strategy implementation across pricing, product viability, market expansion, revenue optimization, and strategic partnerships. Analyzes performance, competitors, and market trends; builds financial models and business cases; evaluates new products and growth opportunities; and presents recommendations to senior stakeholders. Partners with Product, Marketing, Compliance, and Finance teams to execute initiatives and develop scalable commercial processes in a regulated fintech environment.

Owns go-to-market strategy, positioning, and messaging for product launches across UK, Europe, and Middle East markets. Coordinates cross-functional campaign delivery with Product, Brand, Creative, CRM, and Performance Marketing teams; tracks performance to refine future launches. Partners with Compliance and Commercial teams, represents customer insights in product discussions, and manages one direct report.

Own the vision and multi-quarter roadmap for IG’s digital servicing tooling suite. Define customer and agent problems, make build-versus-buy decisions, lead discovery and delivery, embed AI across service journeys, and improve customer satisfaction while reducing service costs. Partner with engineering, design, compliance, legal, marketing, and leadership; navigate regulation, define metrics, drive experimentation, and mentor other product managers.

Supports the day-to-day management and rebalancing of model portfolios across risk profiles. Owns monthly risk, performance, attribution, and volatility reporting; contributes to ETF selection and due diligence; supports client-facing teams with investment queries; coordinates system changes and testing; and writes investment commentary and educational materials subject to compliance approval.

Lead enhanced due diligence and risk approval for institutional, professional, and other high-risk clients. Assess source of wealth and funds, beneficial ownership, control structures, PEP and sanctions exposure, and adverse media. Make defensible approval or escalation decisions, advise onboarding teams on complex cases, and identify insights to improve controls, training, quality, and processes while partnering with Compliance and Financial Crime stakeholders.

Lead enhanced due diligence and risk approval for institutional, professional, and other high-risk clients. Assess source of wealth and funds, ownership structures, PEP and sanctions exposure, adverse media, and overall financial crime risk. Make defensible approval or escalation decisions, provide expertise on complex cases, support quality assurance, identify control improvements, and collaborate with onboarding, Compliance, and Financial Crime teams.

Leads the KYC Risk & Assurance function, overseeing onboarding quality assurance, enhanced due diligence, complex risk decisions, AML reporting, governance, remediation, and KYC process improvement. The role manages a team across the UK and Poland, operationalizes second-line standards and methodologies, supports KYC refresh activities, and provides credible first-line assurance to senior management. It requires deep financial crime expertise, strong knowledge of UK AML regulations, senior stakeholder management, and leadership experience in KYC or financial crime operations.

Own and improve payment operations processes covering deposits, withdrawals, reconciliations, verification, and investigations. Support audits, regulatory controls, fraud prevention, incident remediation, performance reporting, dashboards, automation, and payment-related transformation initiatives. Partner with technology, product, finance, compliance, fraud, customer experience, and regional operations teams to improve efficiency, control, and client outcomes.

Leads global payment operations across Australia, India, and the UK; manages teams, vendors, budgets, and commercial relationships; oversees payment controls, client money protection, risk, audits, and regulatory obligations; and partners with Product and Engineering on the payments roadmap. Uses transaction data to improve authorization, acceptance, cost, processing, funding, and withdrawal performance. Requires substantial regulated financial services experience and expertise in payment rails, acquiring, issuing, open banking, and vendor management.

Serves as the senior HR partner for Product, Technology, and Operations leadership. Responsibilities include coaching executives, leading organizational design and restructures, managing complex employee relations cases, driving culture and performance, developing two HR Business Partners, and providing people and commercial insight across UK, Poland, and India.

Own the group-wide ICARA process, including capital adequacy, liquidity, wind-down analysis, stress testing, and regulatory submissions. Develop and govern capital models and quantitative risk methodologies, monitor prudential regulation, engage with the FCA, and partner with Finance on capital planning and forecasting. Produce board-level capital adequacy reporting and support strategic initiatives, M&A assessments, recovery planning, and regulatory examinations.

Lead the design, implementation, operation, and enhancement of large-scale network infrastructure across data centers, enterprise environments, containers, and public clouds. Drive automation, DevOps practices, reliability, security, performance, documentation, and incident response. Collaborate with development and business teams on enterprise initiatives while mentoring network engineers and serving as a technical lead for network standardization and infrastructure improvements.

Provide Line 2 compliance advice to IG's Prime institutional business, review and approve financial promotions, support product and platform changes, advise on client categorisation and conduct rules, monitor regulatory developments, run thematic reviews, maintain records of advice, and coach stakeholders to build first-line capability.

Owns the end-to-end architecture of IG’s GCP data platform, including BigQuery, Kafka ingestion, transformation, integration services, data quality, observability, and self-service patterns. Leads complex migrations from AWS and on-premises systems, establishes engineering standards, mentors data engineers, reviews designs and code, manages third-party delivery quality, and partners with cross-functional stakeholders in a regulated financial services environment.