Teams at ICAP

Supports Client Success Managers across the client lifecycle, including onboarding, data integration, relationship management, query resolution, and service delivery. The role monitors client activity through Salesforce, coordinates with technical and commercial teams, captures feedback, maintains documentation, and helps improve client satisfaction, retention, and product adoption. Occasional travel across EMEA is required.

Supports electronic trading and execution consulting through data analysis, transaction cost analysis, client reporting, execution-quality monitoring, and algorithm performance analysis. The role develops automated reports, analyzes large datasets and market microstructure, supports sales and marketing campaigns, assists quantitative teams, and prepares strategy materials. Strong programming, statistics, communication, and financial-market interest are required.

Maintains and evolves real-time market data platforms, integrating, normalizing, processing, and distributing data from exchanges, vendors, and internal systems. Troubleshoots production issues, optimizes low-latency and high-throughput performance, develops automation, supports upgrades and deployments, and improves monitoring, resilience, capacity, and scalability. The role also involves stakeholder and vendor collaboration, compliance with market data licensing and exchange requirements, documentation, and occasional support outside standard business hours.