Teams at Hotelbeds

Manage a portfolio of clients to drive adoption, retention, satisfaction and revenue through onboarding, proactive relationship management, training, reviews, feedback, and cross-functional collaboration.

Provide operational, technical, and commercial support to B2B partners across HBX Transfers. Assist Account Managers with onboarding and account setup, manage booking updates and agent enquiries, troubleshoot API integrations, coordinate migrations and testing, maintain system data, identify process improvements, and liaise with Product, Technology, Operations, and Customer Service to resolve issues.

Drive new client acquisition and regional revenue by developing and executing commercial plans, managing full sales cycle, retaining and growing client relationships, and collaborating cross-functionally to support onboarding and client success.