Teams at Hopper

Lead and modernize global payroll operations and equity administration (Shareworks). Manage a small team, drive HRIS integrations and automation, strengthen payroll controls and compliance, partner with HR Tech/IT/Finance, and resolve complex tax and market-specific payroll issues.

Lead the customer-facing conversational agent across chat and voice: own roadmap, design conversations and interfaces in Figma, build prototypes, define agent behavior and quality metrics, partner with enterprise clients and implementation teams, and iterate from production conversation data to improve resolution, containment, and escalation.

The Principal Product Manager for AI Travel will lead pricing intelligence and reconciliation systems across travel verticals, collaborate with cross-functional teams, and scale model-driven infrastructure for financial management.