Teams at Hiscox

Designs and delivers scalable, secure technology solutions for the London Market. Translates architectural blueprints into detailed solution designs, supports integration with existing systems, participates in design reviews, advises delivery teams, and ensures compliance with enterprise architecture and governance standards. Collaborates with product owners, developers, business analysts, Group Technology, and vendors to manage technical risks, dependencies, and delivery constraints.

Lead and conduct claims quality assurance reviews against regulatory and internal standards, produce MI and analytic reports, recommend process improvements, oversee re-reviews and calibration, and coach team members to drive continuous improvement across Lloyd's London Market claims operations.

Conduct audits of claims files against regulatory and internal standards, identify trends, prepare MI and analytic reports, recommend corrective actions, support training and remediation, engage stakeholders, and maintain knowledge of London Market products, policies, systems and regulatory environment.