Jobs at Hiscox

Own the broker-channel product vision, strategy, roadmap, backlog, prioritization, and investment decisions. Partner with senior leadership and transformation teams to deliver broker-facing journeys, trading capabilities, and supporting systems. Lead discovery, experience design, stakeholder alignment, delivery oversight, and benefits realization. Define success metrics, monitor outcomes, manage trade-offs, and drive corrective action across complex, cross-functional initiatives.

Leads assurance and delivery across a cluster of transformation workstreams. The role assesses delivery health, manages dependencies and capacity, challenges plans, supports senior sponsors, and intervenes when delivery is at risk. Responsibilities include recovery planning, governance updates, readiness and adoption oversight, risk escalation, decision support, and benefits-focused reporting across Finance, Technology, People, Risk, Procurement, and other teams.

Leads assurance and delivery oversight across a cluster of transformation workstreams. Assesses programme health, manages dependencies and capacity, challenges sponsors and workstream leads, and intervenes to recover at-risk initiatives. Supports governance decisions, readiness, adoption, benefits realization, and transition to business as usual while providing evidence-based delivery updates to senior leadership.

Own and develop a portfolio of private client insurance customers, providing personalized policy servicing, renewals, retention, and relationship management. Act as the primary customer contact, identify coverage needs and growth opportunities, collaborate with underwriters, resolve policy issues, maintain accurate administration, and support high-value customer relationships. The role also includes selected home visits, customer meetings, referrals, cross-selling, and contributing to service and process improvements.

Own and develop a complex underwriting product roadmap from discovery through delivery and adoption. Prioritize backlogs, define requirements and sprint goals, manage dependencies, and ensure measurable business value. Partner with underwriters, product managers, developers, data science specialists, suppliers, and senior stakeholders to deliver AI-enabled workflow improvements. Lead Agile ceremonies, communicate risks and trade-offs, support governance forums, and coach less experienced Product Owners.

Own the Claims product roadmap, backlog, priorities, and delivery outcomes for Hiscox’s London Market business. Translate complex business needs into clear requirements, sprint goals, and measurable value. Collaborate with Claims, technology, data, suppliers, and cross-functional delivery teams while managing dependencies, risks, and stakeholder expectations. Improve Claims processes and user experiences, explore AI and emerging technologies, support Agile delivery, and coach less experienced Product Owners.

Acts as a strategic adviser and operational proxy to the UK Chief Underwriting Officer. The role manages executive priorities, briefing materials, governance rhythms, portfolio analysis, transformation initiatives, stakeholder relationships, and decision tracking across underwriting and wider business functions.

The FP&A Analyst will deliver monthly performance analysis, forecasting, budgeting, and forward-looking financial insight for Hiscox UK Retail. Responsibilities include translating complex data into actionable narratives for senior leadership, supporting executive reporting, leading cost and efficiency initiatives, improving FP&A processes and controls, and coordinating with Group Finance and Financial Reporting teams. The role requires strong stakeholder management, commercial judgment, advanced Excel and PowerPoint skills, and professional accountancy qualification.

Supports the Group Chief Underwriting Officer through underwriting performance reporting, detailed analysis, business-plan loss-ratio monitoring, and strategic projects. The role identifies risks and opportunities across Hiscox’s global insurance portfolio, develops strategies to address performance gaps, and provides insights for senior stakeholder discussions. Responsibilities include modeling, interpreting insurance P&L results, business partnering with underwriting teams, coordinating multiple priorities, and delivering clear recommendations.

Develops end-to-end data solutions, including exploratory analysis, experimentation, predictive and prescriptive modeling, machine learning, and generative AI applications. Partners with business, product, and technical teams to solve complex insurance challenges, communicate insights, and support data-driven decisions. The role also involves validating AI-assisted work, applying statistical methods, and following engineering practices such as version control, testing, code review, and reproducible development.

Supports technology transformation investment decisions through financial modelling, change-spend analysis, project forecasting, ROI and benefits tracking. Partners with Finance, Technology, and Transformation stakeholders on business cases, governance, cost optimisation, and prioritisation. Builds cost models, improves cost attribution, validates project spend, and develops reporting and automation. Requires qualified-accountant credentials, FP&A or investment-analysis experience, advanced Excel, and strong analytical communication skills.

Build, maintain, monitor, and improve technical pricing models for insurance portfolios using statistical and machine-learning techniques. Produce standardized data models, reporting, and pricing insights; compare predicted and actual performance; recommend model updates; and influence underwriting decisions and profitable growth. The role requires stakeholder management, collaboration on data and pricing technologies, accountability for model performance, and coaching junior analysts.

Provides senior legal advice to Technology, Operations, Procurement, Data, AI, and Transformation teams. Leads complex commercial contracting involving SaaS, cloud, outsourcing, procurement, licensing, data, and strategic suppliers. Advises on AI, digital transformation, operational resilience, third-party risk, and technology governance across jurisdictions. Partners with senior stakeholders, manages external counsel, mentors colleagues, and drives legal operations improvement through technology, templates, playbooks, and scalable delivery models.

Serves as Hiscox’s lead employment lawyer, advising the Group General Counsel, HR, senior leaders, Risk, Compliance, and local legal teams on employment law, workforce change, investigations, disputes, executive matters, policies, and cross-border people risks. The role manages complex employment matters, external counsel, litigation strategy, regulatory alignment, legal process improvement, and stakeholder training while providing pragmatic, commercially focused advice across a regulated international business.

Manage claims portfolios across lead, follow, and delegated insurance books within Hiscox Portfolio Solutions. Oversee claims processing structures, analyze claims data and trends, coordinate with underwriting and reserving teams, and engage internal and external claims handlers. Serve as the primary claims contact for the division, ensuring effective oversight, technical claims handling, business planning, delegated arrangements, and continuous improvement across London Market operations.

Prepare and present Group consolidated monthly, quarterly, and annual financial, statutory and regulatory reports in compliance with IFRS and Solvency II. Maintain and enhance consolidation controls, automate and improve reporting processes, support finance and group-wide projects, and manage stakeholder and auditor relationships while promoting continuous improvement.

Lead analytics for Hiscox UK Schemes and MGA portfolio, managing a small analyst team. Build models, produce reporting and visualisations, review new deals, steer portfolio performance, shape strategy, and work with underwriting, pricing and data teams to drive profitable growth and governance.

Serve as US Compensation & Benefits subject matter expert within the global Reward team. Design, implement and govern US pay and benefits programs, lead annual salary and incentive processes, ensure regulatory compliance (ACA, ERISA, COBRA, HIPAA), use benchmarking and analytics to inform decisions, manage vendors and projects, and partner with HR, Finance, Legal and business leaders to enhance employee value and retention.