Jobs at Heidi Health

As a Product Intern at Heidi, you'll manage customer relations, configure workflows, translate requests into product specs, and support the product team in enhancing healthcare delivery.

As a Support Engineer, you'll resolve technical issues in AI-powered healthcare. Responsibilities include customer support, issue diagnosis, and collaboration with teams to improve product reliability.

Lead the Mid-Market & SMB sales team, focusing on new business development, pipeline management, and team building while leveraging AI for sales processes.

The Customer Success Manager will manage a portfolio of SMB customers, facilitating onboarding, training, and ensuring successful adoption of the platform. Responsibilities include identifying risks, advocating for customer needs, and promoting product usage to drive retention and growth.

The Forward Deployed Engineer manages the technical onboarding and support for enterprise clients, ensuring effective integration and workflow design for healthcare settings by directly working with clinical stakeholders and providing solutions to technical challenges.

The Implementation Specialist will support the onboarding and training of healthcare clients, ensuring smooth deployment of Heidi, a healthcare AI tool. Responsibilities include delivering training sessions, assessing clinician goals, providing real-time support, and collaborating with cross-functional teams to improve user adoption and implementation processes.

The Heidi Entry Program seeks smart young talents with a strong aptitude for various functions in healthcare. Applicants do not need prior experience; qualities like intelligence, judgment, and a desire for growth are prioritized. Successful candidates will help develop AI solutions that enhance clinician efficiency and patient care.

Heidi is seeking exceptional individuals eager to shape the future of healthcare through technology. This role is an EOI to join the Talent Community for future opportunities.

As a Software Engineer at Heidi, you'll develop AI features that enhance clinical workflows, leveraging your medical training and fullstack expertise to create impactful solutions.

Lead the development and delivery of enablement programs for sales and customer success teams globally, ensuring effective onboarding and training.

As a Sales Development Representative, you will identify and qualify leads, execute outreach campaigns, and schedule meetings to support sales efforts in the healthcare sector.

The Senior Software Engineer will develop integrated systems for US healthcare, simplify clinical complexities, and ensure quality in functionality and user experience, collaborating closely with teams to improve healthcare delivery.

The Senior Backend Engineer will develop backend features for an AI product in healthcare, focusing on systems architecture, data storage, and API integration, while ensuring code quality and scalability.

The Business Development Representative will manage the sales cycle, nurture leads, identify upselling opportunities, and collaborate with the sales team to improve performance.

Manage Heidi's integration strategy and roadmap, overseeing the framework and marketplace for external system connections, while balancing customer needs and engineering constraints.

Build systems integrating AI into UK healthcare workflows, focusing on simplicity and quality while collaborating closely with teams. Manage complex systems that clinicians rely on and improve healthcare delivery.

As a Senior Site Reliability Engineer, you will enhance operational reliability, participate in incident response, improve system observability, and automate operational tasks while collaborating with engineers to maintain production systems.

The Commercial Analyst will identify and prospect potential customers, execute campaigns, schedule meetings for Account Executives, manage sales cycles, and collaborate with various teams to optimize sales strategies.

Lead integration strategies and build partnerships with EMR, EHR, and PMS providers to enhance adoption and impact. Collaborate cross-functionally to ensure commercial and technical alignment.