Jobs at Heidi Health

As a Senior Site Reliability Engineer, you will enhance operational reliability, participate in incident response, improve system observability, and automate operational tasks while collaborating with engineers to maintain production systems.

Serve as the senior strategic lead for 10–15 large NHS and health system accounts, advising executives, designing and leading multi-site implementations, orchestrating cross-functional delivery pods, driving adoption and expansion, owning renewals and commercial outcomes, and shaping scalable playbooks and pilot evaluation frameworks.

Lead the Mid-Market & SMB sales team, focusing on new business development, pipeline management, and team building while leveraging AI for sales processes.

The GTM Systems Associate manages and optimizes regional revenue operations, ensuring data integrity and automating processes within CRM systems while supporting sales and marketing functions.

The Forward Deployed Engineer manages the technical onboarding and support for enterprise clients, ensuring effective integration and workflow design for healthcare settings by directly working with clinical stakeholders and providing solutions to technical challenges.

The Implementation Specialist will support the onboarding and training of healthcare clients, ensuring smooth deployment of Heidi, a healthcare AI tool. Responsibilities include delivering training sessions, assessing clinician goals, providing real-time support, and collaborating with cross-functional teams to improve user adoption and implementation processes.

Heidi is seeking exceptional individuals eager to shape the future of healthcare through technology. This role is an EOI to join the Talent Community for future opportunities.

Lead integration strategies and build partnerships with EMR, EHR, and PMS providers to enhance adoption and impact. Collaborate cross-functionally to ensure commercial and technical alignment.

The Commercial Analyst will identify and prospect potential customers, execute campaigns, schedule meetings for Account Executives, manage sales cycles, and collaborate with various teams to optimize sales strategies.

Own a £2.5M ARR mid-market portfolio (~50 UK healthcare accounts), driving renewals, expansion, and NRR. Manage pipeline and forecasts in HubSpot, run QBRs, lead implementations and change management, use usage data to drive adoption, and partner with AEs to close upsells while proactively managing churn risk.

The Heidi Entry Program seeks smart young talents with a strong aptitude for various functions in healthcare. Applicants do not need prior experience; qualities like intelligence, judgment, and a desire for growth are prioritized. Successful candidates will help develop AI solutions that enhance clinician efficiency and patient care.

Lead technical discovery and solution design during sales cycles for enterprise health systems. Drive EMR/SSO integrations, deliver demos, manage RFPs/security reviews, accelerate deals, and ensure smooth post-sales handoffs with product and engineering.

As a Sales Development Representative, you will identify and qualify leads, execute outreach campaigns, and schedule meetings to support sales efforts in the healthcare sector.

The Senior Backend Engineer will develop backend features for an AI product in healthcare, focusing on systems architecture, data storage, and API integration, while ensuring code quality and scalability.

The Business Development Representative will manage the sales cycle, nurture leads, identify upselling opportunities, and collaborate with the sales team to improve performance.