Teams at Haynes and Boone, LLP

Manage client billing and collections for the London office: prepare and execute complex invoices, maintain e-billing sites and 3E setups, track accounts receivable, coordinate payments and cash applications, resolve disputes, ensure billing compliance, and communicate with attorneys and clients. Support reporting, client-specific requirements, and special projects.

Provide full secretarial and administrative support to attorneys including document preparation, file maintenance, diary management, client and counsel communication, travel and meeting coordination, billing/time and expense processing, reception cover, and occasional court assistance. Maintain accuracy, confidentiality and firm procedures under minimal supervision.

Manage attorney billing across multiple practice areas and offices, including preparing proformas, executing complex bills, issuing invoices, configuring e-billing systems, resolving billing disputes, and ensuring compliance with firm and client requirements. Maintain billing procedures, client and matter setups, rates, discounts, reporting, schedules, and analyses. Communicate with attorneys, clients, paralegals, secretaries, and staff while meeting strict deadlines and maintaining confidentiality.