Teams at Hastings Direct

Assess Motor insurance portfolio profitability using claims development, pricing strength, inflation, large-loss, product, and segment analysis. Investigate actual-versus-expected performance, combine actuarial views into commercial recommendations, and support pricing and trading decisions. The role also contributes to process automation and governance, collaborates with Actuarial, Claims, Data Science, Reserving, and Risk Pricing teams, and coaches analysts.

Configure, maintain, test, and support Workday HCM and Payroll across HR processes including reward, benefits, talent, learning, recruiting, time, absence, and payroll. Translate business requirements into Workday solutions, manage enhancements and change initiatives, support UAT and releases, troubleshoot issues, maintain documentation, and collaborate with HR, Payroll, Finance, and Workday support teams.

Owns end-to-end digital experimentation and conversion optimisation, including roadmap management, hypothesis development, test planning, stakeholder sign-off, measurement, analysis, and recommendations. The role uses qualitative and quantitative data, user research, web analytics, competitor insights, and A/B testing to improve ecommerce journeys, support new propositions and MVPs, and drive commercial performance.