Jobs at Hastings Direct

Assess Motor insurance portfolio profitability using claims development, pricing strength, inflation, large-loss, product, and segment analysis. Investigate actual-versus-expected performance, combine actuarial views into commercial recommendations, and support pricing and trading decisions. The role also contributes to process automation and governance, collaborates with Actuarial, Claims, Data Science, Reserving, and Risk Pricing teams, and coaches analysts.

Configure, maintain, test, and support Workday HCM and Payroll across HR processes including reward, benefits, talent, learning, recruiting, time, absence, and payroll. Translate business requirements into Workday solutions, manage enhancements and change initiatives, support UAT and releases, troubleshoot issues, maintain documentation, and collaborate with HR, Payroll, Finance, and Workday support teams.

Owns end-to-end digital experimentation and conversion optimisation, including roadmap management, hypothesis development, test planning, stakeholder sign-off, measurement, analysis, and recommendations. The role uses qualitative and quantitative data, user research, web analytics, competitor insights, and A/B testing to improve ecommerce journeys, support new propositions and MVPs, and drive commercial performance.

Lead predictive modeling projects from conception through production and monitoring, develop reusable data science pipelines, evaluate features, and guide a team of data scientists. The role partners with senior leaders to shape data science strategy, improve modeling practices, and deliver commercially valuable solutions for insurance pricing.

Build and maintain machine learning pipelines for market pricing, productionise Python models and data science workflows, and improve testing, deployment, monitoring, versioning, documentation, and governance. Investigate data, model, and pipeline issues; automate manual processes; and collaborate with Pricing, Data Science, Data Engineering, ML Engineering, and governance teams in a regulated environment.

Lead the architecture and operation of machine learning platforms supporting feature engineering, experimentation, model training, deployment, monitoring, retraining, and governance. Partner with data scientists, data engineers, and software engineers to deliver reliable, scalable ML solutions for telematics and insurance pricing. Establish CI/CD, observability, versioning, reproducibility, and infrastructure automation standards while presenting technical solutions to technical and commercial stakeholders.

Lead complex pricing investigations and analytical projects for a telematics insurance pricing team. Perform data investigation, root-cause analysis, tooling development, pricing validation, and post-live review. Collaborate with developers to embed analytical tools, communicate findings to technical and business stakeholders, coordinate pricing changes, and support junior analysts. The role requires strong Python and SQL skills, end-to-end project delivery, and ideally UK motor or general insurance experience.

Develop and optimise personal-loan pricing and trading strategies, automate pricing execution, identify pricing factors with modelling teams, and maintain management information for performance monitoring. The role provides analysis to senior leadership, supports regulatory compliance and fair customer outcomes, and acts as a commercial subject-matter expert while guiding supporting analysts. Strong SQL and experience with price comparison websites and risk-based lending pricing are essential.

Manage key suppliers within the motor claims supply chain, including strategic alignment, supplier governance, contract risk, performance reporting, regulatory adherence, and remedial actions. Lead procurement and commercial initiatives, improve inefficient processes, identify innovation opportunities, and use data, management information, and AI to improve supplier value, customer outcomes, and business growth.

Own UK corporate tax compliance, reporting, tax calculations, tax authority enquiries, and advisory projects including transfer pricing, financing, restructurings, and controlled foreign companies. Improve and automate tax processes using Workday Financials and Copilot, support tax risk mitigation, manage auditors, and lead the development of a tax graduate while advising business teams and external stakeholders.

Design and develop scalable email design systems, responsive email templates, reusable components, patterns, and documentation for CRM, lifecycle, promotional, service, and transactional communications. Ensure work follows brand standards, accessibility requirements, email client constraints, and modern design-system practices. Collaborate with stakeholders and cross-functional teams while applying expertise in Figma, visual design, HTML email considerations, and CRM or marketing automation platforms.

The Java Developer will create new features for policy administration and claims handling, while also integrating new systems and documenting work according to standards.

The Risk Pricing Manager will develop and optimize pricing strategies for multicar and multiple product households, ensuring profit growth and effective risk assessment. Key responsibilities include enhancing pricing models, collaborating with cross-functional teams, and improving customer outcomes through data-driven insights.

Lead BAU and strategic pricing implementation projects: gather requirements, design optimized solutions, develop and test pricing algorithms (Python/SQL), manage pre-release activities, document pipelines, provide data-driven insights, mentor and recruit pricing engineers, and drive process improvements.