Jobs at The Hartford Financial Services Group, Inc.

Support the delegated authority framework by processing new and renewal facilities, monitoring approvals and actions, maintaining Lloyd’s delegated systems, preparing management information, supporting coverholder audits, and coordinating delegated data and credit-control activities. The role advises underwriters, works with internal and external stakeholders, supports process improvements and projects, and stays current with delegated underwriting developments.

Oversee governance, onboarding, monitoring, audits, and performance management for delegated claims administrators, TPAs, and coverholders. Ensure compliance with authority limits, contracts, internal policies, Lloyd’s requirements, FCA expectations, and service standards. Coordinate due diligence, review management information and audit findings, track remediation, support governance forums, maintain delegated authority records and vendor panels, and act as a liaison among claims, underwriting, compliance, legal, finance, operations, and external partners.

Provides regulatory compliance advice and oversight for the UK Small Business insurance portfolio. Advises leadership on FCA and PRA requirements, assesses regulatory changes, supports Consumer Duty and conduct-risk frameworks, performs compliance monitoring, prepares governance reporting, oversees third-party distribution partners, and analyzes complaints and customer outcomes. The role partners with underwriting, distribution, operations, product, and senior leadership teams to promote effective governance and regulatory compliance.