Teams at Hack The Box

Drive B2C user acquisition through paid and social campaigns, creators, partnerships, affiliates, SEO, and emerging channels. Execute experiments, manage creator and affiliate relationships, coordinate agencies, develop campaign messaging, and track metrics including signups, CAC, conversion rates, ROI, attribution, and channel performance. Collaborate with consumer marketing teams to identify scalable acquisition opportunities for technical and cybersecurity-oriented audiences.

Leads Customer Success across EMEA and APAC, owning retention, adoption, expansion, and growth metrics. Recruits, coaches, and manages regional CS teams; develops operating models, health scoring, engagement frameworks, and digital success motions; partners with Sales and cross-functional leaders; uses analytics to improve customer experiences; and builds trusted relationships with senior client stakeholders.

The Senior Data Engineer will design and build data pipelines on GCP, ensuring high data quality and reliability for analytics and ML products. Responsibilities include mastering ETL processes, managing workflows with Airflow, and collaborating closely with ML engineers.