Teams at Grafana Labs

Build buyer-focused technical demos, videos, workshops, and webinars for Grafana Cloud. Enable sales engineers with technical narratives, talk tracks, competitive messaging, and demo guidance. Partner with product marketing, product, sales, developer relations, and engineering teams to communicate observability value to SRE and platform engineering leaders. Automate demo and content workflows using scripts, agents, and AI tools while supporting analyst briefings, conferences, podcasts, and technical communities.

Own product messaging, positioning, go-to-market strategy, lifecycle campaigns, customer research, sales enablement, and product launches for Grafana Labs’ observability products. Partner with product, engineering, and go-to-market teams to create customer-facing materials, train sales teams, and drive adoption, retention, upsell, and cross-sell. The role combines strategic planning, technical content creation, market analysis, and hands-on execution using AI-enabled workflows.

Create and maintain technical documentation and learning content for Grafana observability products. Responsibilities include researching and explaining complex software, testing documented procedures, using AI-assisted writing workflows, collaborating with engineers and product managers, analyzing content data, improving information architecture, managing multiple projects, and mentoring teammates. The role requires technical writing experience, docs-as-code skills, software troubleshooting ability, and familiarity with AI tools, cloud-native technologies, or observability.