Teams at Goodlord

Owns People Operations systems, data infrastructure, end-to-end colleague lifecycle processes, and reward operations. Leads process improvement, automation, HRIS optimization, pay reviews, salary benchmarking, benefits, and gender pay gap reporting. Manages a People Operations Specialist and collaborates with People Partners, Talent, Finance, Payroll, and Technology teams. The role also explores AI and agentic workflows to simplify and scale People processes.

Lead complex enterprise B2B SaaS sales cycles for accounts managing 1,500+ properties. Responsibilities include strategic account planning, C-suite outreach, MEDDPICC-based discovery, ROI business cases, CRM forecasting, and managing deals through legal, security, procurement, and final approval. The role also helps build and scale the enterprise go-to-market playbook, sales collateral, and processes in a growing team.

Lead the evolution of Goodlord Referencing by researching customer and market needs, identifying proposition opportunities, building business cases, and shaping the strategic roadmap. Collaborate with Product, Marketing, Operations, Commercial, Compliance, and Engineering to validate ideas, align stakeholders, and improve quality, speed, trust, and customer experience. Use qualitative and quantitative data to prioritize initiatives and guide them from discovery through implementation.