Teams at Goodlord

Manage assigned and shared B2B accounts to drive retention and upsell growth. Use data-driven account reviews to educate customers, capture feedback for product improvement, and collaborate cross-functionally to enhance customer experience.

Build and lead a new SDR function: design strategy and playbooks, hire and mentor early-career SDRs, run hybrid outbound (Enterprise ABM and Mid-Market), implement and manage sales tech and AI tools, and drive top-of-funnel pipeline reporting to Head of Sales.

The Senior Business Systems Analyst will optimize Salesforce and key business systems, partner with stakeholders to improve processes, and drive automation using AI capabilities for better operational efficiency.