Teams at Gold Care Homes

Manage prospective resident enquiries, guide individuals and families through the care-home selection and move-in process, conduct tours, achieve occupancy and revenue targets, and build community relationships. The role includes consultative sales, business development, local marketing, networking, event management, customer relationship nurturing, and move-in administration.

Manages resident admissions, discharges, end-to-end billing, invoicing, credit control, debt recovery, banking, reconciliations, customer statements, and financial reporting across care homes. The role collaborates with customer relations and care home management teams to maintain billing accuracy and minimize outstanding debt. It is an on-site position in Uxbridge, Monday through Friday, with a salary starting at £30,000.

Provides HR administration across the employee lifecycle, including recruitment, onboarding, contracts, employee records, compliance checks, payroll coordination, leavers, reporting, and HR projects. Handles confidential employee information, responds to HR queries, audits files, monitors probation and documentation, and supports care homes and the Support Office.