Teams at Global

Leads Global’s technology operations across broadcast, studio, outdoor digital, and corporate environments. Oversees helpdesk, monitoring and response, service management, white-glove support, incident management, governance, supplier performance, and continual service improvement. Drives operational reliability, automation, observability, AI adoption, cultural transformation, and executive stakeholder support while leading multidisciplinary teams and ensuring technology services remain resilient, scalable, and aligned with business needs.

Build and productionize machine learning models for batch and real-time use cases across audience targeting, advertising measurement, and content intelligence. Responsibilities include model serving, feature pipelines, monitoring, drift detection, retraining, CI/CD, reproducibility, orchestration, and production model audits. The role also contributes to MLOps standards, reusable tooling, documentation, and cross-functional collaboration with Data Science, Data Engineering, MLOps, and Product teams.

Drives audio and digital revenue across UK media agencies by leading strategic planning conversations, building senior stakeholder relationships, identifying growth opportunities, and delivering consultative audio solutions. Owns insight-led presentations, thought leadership, sales pipeline management, forecasting, and strategic business plans. Collaborates with audio, digital, trading, investment, and out-of-home teams to convert new brands, re-engage lapsed spenders, and deliver integrated commercial growth.