Teams at Global-e

Manage a portfolio of mid-market UK clients, serving as the primary point of contact and trusted advisor. Build executive relationships, drive upselling and cross-selling revenue, identify expansion opportunities and risks, deliver KPI reports and quarterly business reviews, and provide strategic insights based on data and market trends. Coordinate with internal teams to meet client needs and ensure successful service delivery.

Own early-stage sales activities for the French market: research and qualify prospects, maintain HubSpot CRM hygiene, run multichannel outreach to book demos, analyse cross-border needs, liaise with BDMs and cross-functional teams, and meet demo and pipeline targets to drive new business growth.

The Enterprise Customer Success Manager develops long-term relationships with clients, drives revenue through account growth, and provides strategic insights based on performance and market trends.