Jobs at GitLab

Lead the Geo product team for Self-Managed customers, owning roadmap, reliability, performance, and disaster-recovery replication. Hire and develop a distributed engineering team, deliver features and fixes, maintain runbooks and guardrails, respond to escalations and participate in on-call incident management, and define metrics to drive continuous improvement.

As a Staff Forward Deployed Engineer at GitLab, you'll work with strategic accounts to improve platform adoption, develop reusable solutions, and influence product decisions. Responsibilities include technical discovery, architectural design, and creating reusable assets to facilitate customer outcomes.

Ownership of backend features for Agentic Tools: design and implement GraphQL/REST APIs, build secure scalable Ruby on Rails services, improve RSpec automated tests, collaborate across product and AI teams, participate in Tier 2 on-call, and shape architecture for AI agent interactions with GitLab.

As a Forward Deployed Engineer, you will work on customer integrations with GitLab, designing and implementing solutions in complex enterprise environments while partnering with stakeholders to enhance adoption and reduce time to value.

Lead and grow a distributed engineering organization building customer-facing security capabilities: proprietary scanners, AI/ML detection engines, agentic remediation, vulnerability management, and security foundations. Set vision and roadmap, drive architecture and delivery, partner with product management, establish engineering standards, and represent the group in cross-functional and customer forums.

Trusted technical advisor for Northern Europe helping prospects evaluate, design, and adopt GitLab's AI-powered DevSecOps platform. Lead technical discovery, POCs/POVs, workshops, and solution architectures; collaborate with sales and product teams to drive adoption and inform product roadmap.

Lead technical discovery, demos, and proofs of value to show how GitLab's AI-powered DevSecOps platform meets customer needs. Own solution design, POC/POV, workshops, and technical tender components. Collaborate with Account Executives to shape account strategies, advise on modern software development and cloud practices, and act as voice of the customer to Product, Engineering, and Sales.

As a Backend Engineer, you'll improve Git and Gitaly by contributing features, bug fixes, and performance improvements, collaborating with the open source community, and participating in architectural discussions.

Provide technical support to large GitLab customers, troubleshoot complex Linux/GitLab/CI/CD issues, perform low-level debugging, collaborate with Product and Engineering to drive fixes, create reusable support content, and mentor/share knowledge with the Support team.

Lead design, administration, and improvement of global benefits programs. Manage vendor/broker relationships, plan renewals, implementations, day-to-day operations, escalations, reporting, compliance, and cross-functional coordination across PEO/EOR and legal entity arrangements. Analyze utilization and cost data, streamline processes, and support benefits during country expansions.

As a Senior Product Manager, you will define and evolve GitLab's AI Platform Management capabilities, focusing on AI Control Plane and strategic governance. You'll lead product discovery, drive stakeholder alignment, and collaborate across teams to deliver effective management solutions for AI usage.

As an AI Subject Matter Expert, you will guide the application of AI in core DevOps, partnering with stakeholders to enhance developer productivity and software delivery.

Manage GitLab's global leave programs end-to-end: intake, case processing, compliance, HRIS updates, stakeholder guidance, reporting, and continuous improvement. Lead cross-functional projects, monitor regulations, and use data and AI responsibly to improve processes and member experience.

Build and maintain backend AI capabilities for GitLab Duo Chat: design flow components and agentic flows in Python/LangGraph, integrate LLMs and multi-agent orchestration, implement and maintain APIs in the Rails monolith, improve observability and reliability, and participate in on-call rotations and cross-functional collaboration to deliver safe, scalable AI chat features.

Lead, hire, onboard, and coach a regional BDR team to generate qualified pipeline. Collaborate with Sales, Events, Marketing, and Product Marketing to develop outbound messaging, manage opportunity qualification, and drive results.

Design, maintain, and extend abuse detection and prevention systems for GitLab's SaaS platform. Serve as a core maintainer of a Ruby on Rails monolith, build anomaly detection and agentic AI mitigations, automate abuse response, collaborate with peer engineering and security teams, and produce runbooks and operational documentation.

Build tooling, workflows, and guidance to make GitLab easier to deploy, validate, and operate across cloud-native and self-managed environments. Evolve deployment guidance, improve production-like ephemeral environments, and maintain consistent deployment artifacts and environment contracts across development through production.

Provide post-sales technical consultancy and solution guidance for GitLab, driving adoption, renewals, and expansion. Deliver architecture and best-practice recommendations, run demos and workshops, align with account teams, and develop reusable enablement assets while maintaining specialty competency in relevant technologies.

Lead and manage a distributed team of Solutions Architects across the UK and Ireland as a player-coach. Drive technical sales strategy, run technical evaluations, demos, workshops, and POCs, hire and develop talent, define regional operating practices, align cross-functionally with Sales, Channel, Product and Enablement, manage resourcing and KPIs, and support scaling of GitLab's DevSecOps platform in the region.

Own a book of mid-market accounts across the Balkans, running full sales cycles from discovery to close. Build customer relationships, document buying criteria and accurate pipeline data, perform win/loss analyses, collaborate with technical and post-sales teams, and contribute customer feedback and best practices to improve GitLab's sales processes.