Jobs at GitLab

Serves as the technical authority for a GitLab product group across complex enterprise pre-sales opportunities. Leads technical discovery, architecture, workshops, demonstrations, Proof of Value evaluations, executive briefings, competitive positioning, and customer handoffs. Builds reference architectures, demo environments, playbooks, battlecards, and enablement content while mentoring Account Solutions Architects. Partners with Product, Engineering, Marketing, and post-sales teams to deliver customer feedback, adoption, and production outcomes.

Leads GitLab’s UK and Ireland public sector sales organization, developing regional sales strategy, expanding strategic accounts, forecasting revenue, and driving customer adoption. Manages 5–10 Strategic Account Executives, coaches and hires sales talent, develops solution-selling capabilities, builds executive relationships, and ensures delivery against revenue and pipeline targets. Partners with Marketing, Customer Success, Ecosystems, and Sales teams to grow the public sector business and deliver long-term customer value.

Conduct outbound prospecting, research target accounts, engage buyer personas, qualify opportunities, and generate meetings and pipeline. Manage outreach cadences using calls, email, and social channels; track activities in Salesforce; collaborate with marketing, sales, and customer success teams; attend events; improve processes; and mentor new BDRs. The role requires fluency in Italian and English and is fully remote across selected European countries.

Leads the architecture and delivery of GitLab’s static analysis engine and evaluation tooling. Owns program modeling, vulnerability detection quality, SAST rules, AI-assisted development guardrails, and benchmark validation. Sets technical direction, mentors engineers, coordinates complex initiatives, contributes to research and open source, and participates in on-call rotations. The role requires deep program analysis, application security, systems programming, performance optimization, containerized CI/CD, and experience building trustworthy LLM tooling.

Leads GitLab’s distributed EMEA Deal Desk team and owns regional quoting, pricing, order management, and sales-booking operations. The role manages hiring and enablement, handles complex transactions and escalations, advises Sales leadership on pricing and commercial strategy, and ensures alignment with global policies. It also develops executive insights on deal quality, discounts, cycle times, exceptions, and pricing effectiveness while coordinating downstream billing, fulfillment, revenue recognition, and customer execution.

Serve as a technical advisor to EMEA prospects, leading discovery, demonstrations, workshops, proofs of value, solution design, and technical evaluations. Partner with account executives to support new customer acquisition, advise on DevSecOps, cloud, security, and software development practices, and build trusted customer relationships. Provide customer feedback to Product, Engineering, Sales, and Marketing while creating reusable technical guidance and collateral.

Manage full-cycle technical recruiting for Engineering, Product, Security, UX, and R&D roles. Partner with hiring leaders on role definition, structured interviews, sourcing strategy, market research, candidate assessment, pipeline management, and offer negotiations. Build diverse talent pipelines, use recruiting data to guide decisions, maintain accurate Greenhouse documentation, deliver an inclusive candidate experience, and improve recruiting practices through responsible AI use and shared resources.

Build and maintain software, automation, tooling, and infrastructure that support GitLab demos, workshops, trials, and internal test environments. Improve the Demo Architect Portal, enable self-service, create technical workshop assets, troubleshoot environments, and collaborate with sales, solutions architecture, customer success, marketing, UX, and engineering teams. The role combines software engineering, infrastructure operations, technical enablement, and customer-facing collaboration in a remote, asynchronous environment.

Manage full-cycle recruiting for go-to-market roles across sales, marketing, customer success, professional services, and related teams. Partner with hiring leaders, build diverse talent pipelines, conduct structured assessments, use market and funnel data to guide hiring, manage candidate experiences, negotiate offers, and maintain recruiting documentation. The role also involves improving recruiting practices, responsibly using AI, and advising stakeholders in a globally distributed, remote-first environment.

Design and evolve high-scale backend capabilities for GitLab’s container registry. Drive architecture, performance, reliability, security, APIs, testing, and operational readiness. Mentor engineers, influence technical direction, participate in incident response, and collaborate asynchronously across product, infrastructure, data, frontend, and security teams. Integrate and evaluate agentic AI systems in production engineering workflows while promoting responsible and effective use.

Design, implement, and evolve complex backend capabilities for GitLab’s global DevSecOps platform. Drive architecture and technical direction, improve quality, security, availability, performance, and operational readiness, and participate in incident response. Mentor engineers, lead through technical influence, collaborate asynchronously across product and infrastructure teams, and integrate reliable agentic AI systems into production engineering workflows.

Deliver customer-facing GitLab installation, migration, training, and advisory engagements. Design deployments and reference architectures using infrastructure and configuration as code across cloud providers. Advise customers on secure, reliable workflows, manage multiple engagements, collaborate with product and engineering teams, and mentor other Professional Services Engineers. Lead complex projects, resolve technical issues, improve delivery processes, and communicate effectively in a fully remote, asynchronous environment.

Manages a globally distributed team of Assigned Support Engineers serving enterprise customers. Responsibilities include hiring, coaching, performance management, escalation leadership, customer recovery planning, cross-functional coordination, KPI tracking, capacity planning, process improvement, automation, and communicating customer outcomes and ROI. The role requires strong technical knowledge, including Linux administration and web application concepts, plus experience supporting production-critical environments.

Own and grow strategic UK public sector accounts by acquiring enterprise customers, expanding existing relationships, managing the full sales cycle, developing account plans, presenting value-based solutions, coordinating technical and customer success resources, and achieving sales quotas. The role requires consultative solution selling, executive communication, knowledge of Git and software development tools, and travel when needed.

Leads GitLab’s global SMB new-business organization across EMEA and AMER, overseeing regional sales, BDR, and SDR managers. Owns new-logo strategy, pipeline generation, quota and territory planning, forecasting, revenue reporting, hiring, manager development, and cross-functional alignment. The role drives outbound sales motions, develops team performance, analyzes market opportunities, and represents new-business strategy to senior leadership.

Own the product direction for GitLab’s usage billing pipeline, including metering, aggregation, rating, and Zuora/CustomersDot integrations. Enable teams to launch credit-consuming capabilities across GitLab deployment models. Prioritize scalability, reliability, billing accuracy, defect remediation, and cost efficiency while coordinating with engineering, Finance, Legal, Compliance, and go-to-market teams. Define metrics for reliability, accuracy, cost to serve, and time to monetize in a remote, asynchronous environment.

Leads and mentors a team of Technical Program Managers within GitLab Engineering’s centralized PMO. Responsibilities include staffing and resource alignment, establishing program management standards, developing the PMO strategy, partnering with Engineering, Product, Security, and GTM stakeholders, mitigating risks, tracking KPIs, and improving organizational planning and delivery processes.

Leads technical direction for GitLab’s Core DevOps services, covering CI, CD, planning, and source control. Defines architecture, quality metrics, migration strategies, and technical roadmaps; addresses systemic risk and complex design decisions; prototypes and writes code when needed; partners with Infrastructure, Security, SRE, and Product; adopts AI capabilities; mentors senior engineers; supports incident response and senior technical hiring.

Lead hands-on product security architecture across GitLab, including design reviews, threat modeling, systemic risk remediation, security standards, prototypes, and reusable developer guardrails. Partner with engineering and product leaders, secure distributed systems and software supply chains, guide AI coding tool security, mentor security engineers, and influence technical direction through proactive architecture and clear communication.

Build secure, reliable, and performant backend features for GitLab repository management using Ruby and GraphQL. Develop APIs, data models, business logic, tests, and policy-based functionality while improving performance, observability, caching, and resiliency. Collaborate asynchronously across product and engineering teams, participate in Tier 2 on-call, troubleshoot incidents, review AI-generated code, and contribute to branch protection, Codeowners, merge strategies, and AI-powered repository configuration.