Articles about GitLab

Join as an Accounts Receivable Analyst at GitLab, responsible for managing an AR portfolio, overseeing customer cash, third-party accounts, and contributing to financial success through meticulous account management.

As the Engineering Manager for the Distribution team at GitLab, you will be responsible for hiring, team management, agile project management, and ensuring the quality of projects like GitLab Operator, GitLab Charts, and GitLab Omnibus. You will focus on helping developers grow their skills, running agile project management processes, conducting code reviews, hiring globally-distributed talent, contributing to psychological safety, and improving product quality, security, and performance.

As the Director of Digital Success at GitLab, responsible for leading digital customer success initiatives, driving product adoption, and increasing customer retention through digital-first strategies. Collaborates with cross-functional teams to create innovative digital programs enhancing the customer experience. Develops and executes a comprehensive Digital Customer Success strategy aligned with long-tail customer segment needs. Oversees onboarding, feature adoption campaigns, and customer education initiatives. Tracks KPIs for Digital CS initiatives focusing on customer retention and expansion revenue.