Teams at Genesys

Plan, execute, optimize and report digital marketing programs across UK&I, Nordics and Benelux to drive account engagement, pipeline and revenue. Manage paid media, content syndication, email nurture, webinars, WordPress landing pages, vendor/agency relationships, budgets and performance analytics to support Account-Based Engagement and regional demand generation.

Lead expansion sales across Genesys' UK & Ireland install base, manage and coach Account Executives, drive AI adoption and upsell within existing enterprise accounts, own pipeline, forecasting and MEDDPICC discipline, negotiate multi-year deals, and act as executive sponsor to grow customer lifetime value.

Lead full sales cycle for UK enterprise customers, selling Genesys AI-powered cloud CX solutions. Build pipeline, run MEDDPICC-driven discovery, engage C-level stakeholders, create value-led proposals, close complex SaaS deals, and collaborate with SDRs, solution consultants, marketing, and customer success to drive growth.