Teams at Genesys

Lead expansion sales across Genesys' UK & Ireland install base, manage and coach Account Executives, drive AI adoption and upsell within existing enterprise accounts, own pipeline, forecasting and MEDDPICC discipline, negotiate multi-year deals, and act as executive sponsor to grow customer lifetime value.

Provides high-level administrative and strategic support to the SVP of Customer Success for EMEA. Responsibilities include managing complex calendars, coordinating customer and leadership engagements, preparing briefings and communications, tracking actions, managing travel and expenses, supporting events and cross-functional initiatives, and handling confidential information across multiple countries, cultures, and time zones.

Lead full sales cycle for UK enterprise customers, selling Genesys AI-powered cloud CX solutions. Build pipeline, run MEDDPICC-driven discovery, engage C-level stakeholders, create value-led proposals, close complex SaaS deals, and collaborate with SDRs, solution consultants, marketing, and customer success to drive growth.