Jobs at Genesys

The Business Development Representative generates sales pipeline through inbound and outbound activity, engaging with enterprise accounts and collaborating with Account Executives and Marketing. Responsibilities include lead qualification, communications, and maintaining sales records.

The manager will lead a team of Solution Consultants, driving sales strategy, ensuring technical excellence, and supporting customer engagement efforts within SaaS and AI domains.

The Principal Solutions Consultant leads customer engagements, translates technology into business value, delivers tailored demonstrations, and mentors the Solutions Consulting team.

The Business Development Director for EMEA will drive growth by generating pipeline, leading a team, collaborating with sales and marketing, and leveraging account-based engagement strategies.

As an Operations Reliability Engineer, you will maintain network reliability and performance, troubleshoot incidents, and support automation initiatives across network operations.

The Senior Operations Reliability Engineer will maintain and enhance the reliability and security of messaging platforms, focusing on Microsoft Exchange and Mimecast, along with AIOps integration and automation improvements.

The Senior Operations Reliability Engineer will manage operational reliability and health of enterprise platforms, improve automation workflows, conduct incident management, and mentor junior engineers while ensuring compliance and governance for SaaS tools.

The Staff Cloud Platform Engineer designs and implements AWS cloud platforms, defines standards, mentors engineers, and enhances reliability and performance of cloud environments through automation and best practices.

The Sr. Manager of Sales Operations will oversee GTM strategy, territory planning, data governance, and operational execution to drive sales productivity across EMEA.

The Senior Network Engineer designs, implements, and operates a Cisco-based global network, mentors engineers, and drives improvements aligned with architecture standards, collaborating across global teams.

The AI Solution Architect at Genesys connects AI product management with sales teams, drives growth by engaging in sales cycles, demos AI capabilities, and influences C-level decision-makers with technical leadership and customer-focused solutions.

The Enterprise Account Executive will drive growth in the public sector by managing the sales cycle, engaging with stakeholders, and promoting AI-powered solutions.