Teams at General Index

Analyzes product usage and user behavior to guide product decisions, improve customer experience, and identify feature opportunities. Builds dashboards, reports, and data models; defines and tracks success metrics; conducts customer research; and partners with Data and Engineering on analytics infrastructure. Translates data into recommendations for technical, commercial, and senior stakeholders, supports pricing and market positioning, and integrates AI into daily workflows.

The Business Analyst gathers and manages requirements, translates business needs into user stories and specifications, facilitates discovery and prioritization, and maintains agile backlogs. The role analyzes customer, usage, and market data; builds dashboards, models, and reports; validates hypotheses; identifies data-quality issues; and develops AI-enabled workflow improvements. The analyst collaborates with product, engineering, research, data, sales, and commercial stakeholders to support platform enhancements and identify business opportunities.

One-year graduate sales scheme focused on prospecting, lead qualification, discovery, relationship building, product demonstrations, pipeline management, renewals, and account expansion. The role serves energy, financial services, and consulting customers, requiring graduates to learn GX’s energy data products, sales methodology, and technology stack. Candidates should be proactive, resilient, commercially minded, digitally capable, customer-focused, and willing to travel occasionally. Italian language skills are preferred but not required.