Teams at Gen II Fund Services

Maintains enterprise systems and end-user computing environments, including Windows Server, Active Directory, Entra ID, applications, databases, and VDI platforms. Provides ServiceDesk support for Omnissa Horizon, thin clients, conferencing tools, and remote access. Manages incidents and service requests in ServiceNow, maintains CMDB records, supports audit compliance, documents procedures, and automates routine tasks with PowerShell or Graph API. The role also contributes to migrations, platform changes, troubleshooting, and continuous improvement.

Manages and develops Investran and related financial platforms across global offices. Provides client success and application support, system configuration, data remediation, reporting automation, troubleshooting, release testing, platform health checks, and user guidance. Partners with client services teams to support complex fund structures, improve operational efficiency, maintain standards, and drive client growth through effective platform utilization.

Manage and support business planning, budgeting, forecasting, financial modeling, reporting, and group consolidation activities. Develop monthly and quarterly reporting, revenue and cost forecasts, staff cost models, and variance analyses. Support strategic planning, operating budgets, five-year planning cycles, and consolidated accounting across an international organization while maintaining accuracy and continuous improvement. Requires strong Excel modeling, accounting expertise, and knowledge of IFRS and UK GAAP.