Jobs at Fyxer AI

Own growth product vision, strategy, and execution from customer research and problem framing through experimentation, shipping, and measurable outcomes. Partner closely with engineers, founders, and leadership to improve funnels, validate ideas, and accelerate learning. Coach product teammates, establish repeatable discovery frameworks, and connect user behavior to revenue impact in a fast-paced startup environment.

Write and edit high-converting copy across emails, landing pages, and product launches; maintain Fyxer’s tone of voice; collaborate with designers; optimize messaging using engagement data and A/B testing; conduct market, audience, and competitor research; and support acquisition, retention, and global growth in a fast-paced AI startup.

Own high-impact product bets end-to-end, from discovery and hypothesis development through delivery, launch, measurement, and iteration. Partner closely with founders, engineering, and product leadership; translate qualitative and quantitative signals into product direction; define success metrics; make decisions under uncertainty; and improve company-wide discovery and decision-making practices. The role requires strong autonomy, commercial focus, customer empathy, and the ability to coach others.

Own strategic enterprise customer accounts, driving renewals, retention, expansion, and revenue growth. Build scalable customer success playbooks, workflows, tooling, KPIs, and dashboards from the ground up. Partner with Sales, Product, and leadership to translate customer insights into product and commercial strategy while leading executive-level conversations and delivering measurable customer value.

Own complex technical customer support issues from report to resolution, investigate APIs, SQL, logs, and service behavior, identify incidents and patterns, write actionable engineering escalations, and create runbooks and training to improve senior-agent capabilities. The role requires strong customer communication, technical troubleshooting, AI-tool judgment, and hands-on collaboration in a SaaS startup environment.

Owns the full sales cycle for converting existing product users into paying enterprise teams. Responsibilities include prospecting within user accounts, discovery, demos, pricing, closing, and developing the initial sales playbook, messaging, sequences, qualification standards, and objection handling. The role requires independently closing deals, meeting quotas, building stakeholder relationships, and operating effectively in a fast-paced, high-autonomy environment.