Teams at FREENOW

Own end-to-end autonomous partnership programs from launch planning through ongoing operations. Manage external partner relationships, cross-functional alignment, workstream tracking, program health, joint roadmaps, intake and prioritization processes, issue resolution, and continuous improvement. Present insights to senior stakeholders and ensure delivery against partner commitments in a fast-moving, evolving environment.

Lead and manage Lyft/Freenow's European autonomous vehicle partnerships end-to-end: originate and negotiate deals, track partner deliverables, expand deployments, inform strategy, and represent Europe in global AV BD discussions.

Lead UK marketplace operations by improving driver acquisition, engagement, quality, retention, and platform adoption. Manage driver and fleet partner relationships, escalated support cases, performance coaching, onboarding, and feedback collection. Collaborate with central operations, product, marketing, and support teams on local initiatives. Monitor market trends, competitors, regulations, and operational data to produce reports and improve KPIs. The role requires strong stakeholder management, analytical, project, and process management skills.