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The Senior Global Enterprise Account Manager at Flywire is responsible for managing relationships with key enterprise clients, driving revenue growth, and ensuring client satisfaction. This role involves developing strategic account plans, consulting with clients on business solutions, managing proposals and contract negotiations, and overseeing the deployment of Flywire assets. The position focuses on identifying expansion opportunities within existing accounts to retain and grow their value.
The Senior Technical Support Engineer I will provide technical support for Flywire's WPM, SFS, and eStore products, collaborate with engineering and product teams, manage tickets from customers, and lead incident management efforts. This role requires effective communication and problem-solving skills, ensuring high-quality support and customer satisfaction.